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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    TNEW Guest Checkout attribute

    86 views
    2 replies
    Latest over 2 years ago
    by Mariah DeLude
  • Discussion

    We're Hiring! Head of Ticketing and Customer Experience | The Australian Ballet

    34 views
    0 replies
    Started over 2 years ago
    by Emma Fisk
  • Discussion

    Webinar for Access Control?

    116 views
    4 replies
    Latest over 2 years ago
    by Jane Trembley
  • Discussion

    Combo Maps - General Admission and Reserved Seating

    43 views
    2 replies
    Latest over 2 years ago
    by Jesse Dillman
  • Discussion

    Recouping Credit Card Fees

    70 views
    2 replies
    Latest over 2 years ago
    by John Trimble
  • Discussion

    Negative Fees?

    61 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    staff tickets online

    65 views
    2 replies
    Latest over 2 years ago
    by Kevin Sheehan
  • Discussion

    Limit Ticket Selection to One Price Type

    65 views
    4 replies
    Latest over 2 years ago
    by Michael Dorsey
  • Discussion

    "Things to do" on Google

    44 views
    0 replies
    Started over 2 years ago
    by Alice Northover
  • Discussion

    New Staff Training

    82 views
    2 replies
    Latest over 2 years ago
    by Katina White
  • Discussion

    E-ticket release dates?

    104 views
    6 replies
    Latest over 2 years ago
    by Codashti McAllister
  • Discussion

    Non-Package Items on TNEW Package Page

    43 views
    1 reply
    Latest over 2 years ago
    by Virginia Carter
  • Discussion

    NScan 'Group Entry by Order' not functioning properly on Zebra TC22?

    54 views
    4 replies
    Latest over 2 years ago
    by Chelsea Marti
  • Discussion

    Performance Verification Report?

    204 views
    15 replies
    Latest over 2 years ago
    by Diane Fontana
  • Discussion

    Group Sales Order Confirmations - custom HTML?

    96 views
    4 replies
    Latest over 2 years ago
    by Ryan Mauldin
  • Discussion

    IFrame Errors on Mobile Sales

    78 views
    2 replies
    Latest over 2 years ago
    by Kathleen Schmitz
  • Discussion

    Rolling Over Flex Packages?

    74 views
    2 replies
    Latest over 2 years ago
    by Christy Carlson
  • Discussion

    New(ish) ADA Guidelines for Ticketing

    39 views
    0 replies
    Started over 2 years ago
    by Michelle Russell
  • Discussion

    Can you have a Package ask CSI Questions on TNEW?

    116 views
    13 replies
    Latest over 2 years ago
    by Jessica Bonanno
  • Discussion

    Presale using modes of sale- first time using

    76 views
    4 replies
    Latest over 2 years ago
    by Ryan Mauldin
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