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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Using AUX Item to Sell Elevated Event Tix

    69 views
    6 replies
    Latest over 2 years ago
    by Heath Wilder
  • Discussion

    Print-at-Home delivery only for all subscriptions? Seeking advice.

    54 views
    5 replies
    Latest over 2 years ago
    by Heather Fails
  • Discussion

    One performance over Multiple Days, Multi-Day Performance.

    94 views
    2 replies
    Latest over 2 years ago
    by Elizabeth Plant
  • Discussion

    Subscription Optional Shows in a Fixed Package Online?

    52 views
    4 replies
    Latest over 2 years ago
    by Katina White
  • Discussion

    Quick check for price types mispriced at zero dollars.

    142 views
    8 replies
    Latest over 2 years ago
    by Ryan Mauldin
  • Discussion

    Can setting inactive household members as recipients in ticket orders be disabled?

    16 views
    0 replies
    Started over 2 years ago
    by Dean Yager
  • Discussion

    Allowing specific hold codes to be sold through the website

    147 views
    7 replies
    Latest over 2 years ago
    by Heath Wilder
  • Discussion

    Venue Change AFTER Rollover

    45 views
    1 reply
    Latest over 2 years ago
    by Katina White
  • Discussion

    New Ticket Taking Staff

    66 views
    0 replies
    Started over 2 years ago
    by Nicholas Adler
  • Discussion

    Conditional masking - ticket design

    292 views
    6 replies
    Latest over 2 years ago
    by Gawain Lavers
  • Discussion

    Any advice for someone trying out a flex pass/voucher system?

    112 views
    6 replies
    Latest over 2 years ago
    by Mrinalini Kamath
  • Discussion

    Building QuickSale Buttons for Different Price Zones at Same Day/Time??

    96 views
    15 replies
    Latest over 2 years ago
    by Neda Asgharzadeh
  • Discussion

    Limiting what a gift certificate can be used against

    83 views
    4 replies
    Latest over 2 years ago
    by Naomi Bowen
  • Discussion

    Refurbing a facility in our SuperPackage

    23 views
    2 replies
    Latest over 2 years ago
    by Codashti McAllister
  • Discussion

    Beware of Credit Card Fraud / Bot Activity

    396 views
    17 replies
    Latest over 2 years ago
    by Viktor Stremler
  • Discussion

    Reports for Sources/Changing Sources

    42 views
    3 replies
    Latest over 2 years ago
    by Katina White
  • Discussion

    All-In-One Tickets

    39 views
    0 replies
    Started over 2 years ago
    by Caity Leamy
  • Discussion

    (v16) Group Entry by Order: considering replacing Mobile Tickets

    53 views
    0 replies
    Started over 2 years ago
    by Tom Clarke
  • Discussion

    CSI Subtype Addition

    48 views
    4 replies
    Latest over 2 years ago
    by Laura Chalmers
  • Discussion

    Custom Ticket Order Field Data in HTML Templates?

    81 views
    5 replies
    Latest over 2 years ago
    by Lauren Staples
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