I've been tasked with finding out if there is a way to encourage patrons to donate 3% of their ticket order to cover the expense of credit card fees.
Has anyone done this? Is there a way to set it up with the 3% suggested fee donation automatically calculated for them? Do you treat it as a donation or a voluntary add-on fee?
Thanks for feedback on this
Toni
This is easy in Donate2 (D2), which we use for streaming video "tickets" as well as a few live events, as well as originally intended contributions. Fixed percentage across all payment types...and bonus, add on donation separate from cover costs appears in two checkboxes. For tickets, cover costs only appears if there's an add on donation, because ticket prices aren't fungible, so it has to roll to a contribution, and D2 doesn't offer it at all unless a contribution gets the ball rolling. I don't know if this is strictly a D2 thing, or it's this way because of some barrier in the Tessitura API.