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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Solutions to authorising a customer's signature before taking payment

    57 views
    0 replies
    Started over 4 years ago
    by Naomi Bowen
  • Discussion

    Expiring Allocations?

    94 views
    2 replies
    Latest over 4 years ago
    by Jo Bramley
  • Discussion

    Print at Home for Specific Price Types

    121 views
    1 reply
    Latest over 4 years ago
    by Michelle Kosmatka
  • Discussion

    Multiple Show Barcodes on one ticket

    64 views
    2 replies
    Latest over 4 years ago
    by Tiffany Gibo
  • Discussion

    Purposeful Rollover Package into No-Package?

    150 views
    5 replies
    Latest over 4 years ago
    by Natalie Thorpe
  • Discussion

    Exchanging within a package before order has been paid

    97 views
    2 replies
    Latest over 4 years ago
    by Regina Klapper
  • Discussion

    Super Packages and having different delivery methods for each sub-package

    84 views
    2 replies
    Latest over 4 years ago
    by Anne Schleigh
  • Discussion

    Exchanging Unprinted Orders in the Original Order Screen vs. New Order Screen

    74 views
    2 replies
    Latest over 4 years ago
    by M. Jane Orosco
  • Discussion

    Limiting Discount Tickets in a GA Venue - Allocations vs Price Zones vs Something else?

    40 views
    0 replies
    Started over 4 years ago
    by Courtney Percy
  • Discussion

    Changing package Venue after sales have been made

    50 views
    0 replies
    Started over 4 years ago
    by Kelsey Wehde
  • Discussion

    Database Management Community Group - Any Interest?

    92 views
    1 reply
    Latest over 4 years ago
    by Autumn Sanders
  • Discussion

    Special Character's on Tickets

    318 views
    19 replies
    Latest over 4 years ago
    by Heather Fails
  • Discussion

    stopping N-Scan notifications for specific facilities

    51 views
    1 reply
    Latest over 4 years ago
    by Neil Cole
  • Discussion

    Large Onsales using TNEW or Adage Smart Seats

    110 views
    1 reply
    Latest over 4 years ago
    by Devin McCarthy
  • Discussion

    Custom Criteria

    341 views
    14 replies
    Latest over 4 years ago
    by Michelle Blau (Past Member)
  • Discussion

    Customer Birthday Messages

    89 views
    0 replies
    Started over 4 years ago
    by Rachel Sait
  • Discussion

    Info button on a ticket order

    57 views
    0 replies
    Started over 4 years ago
    by Michele Keutsch
  • Discussion

    multi event pass

    119 views
    5 replies
    Latest over 4 years ago
    by Heath Wilder
  • Discussion

    Excluding Performance from Pricing Rule

    84 views
    3 replies
    Latest over 4 years ago
    by Jesse Dillman
  • Discussion

    Rezoning Fixed Seat Packages

    74 views
    0 replies
    Started over 4 years ago
    by Jesse Dillman
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