stopping N-Scan notifications for specific facilities

Good morning,

We use a GA parking facility, and when tickets are scanned (often many days after the fact) our Philanthropy team receives "Donor X arrived in the theater" N-Scan notifications on non-performance days. Is it possible to turn off notifications for the parking facility?

Thanks,

Lesley

Parents
  • Sorry that I can't answer your question directly, but here is an idea if you cannot turn notifications off by facility. One thing you could do is put your NScan into offline mode and then use it to scan the tickets wherever you collect the parking tickets. I'd still suggest keeping the tickets in case there is a scanning issue. Then, at the end of the day, change the NScan back to the online mode and upload the scans. Doing it this way, the Philanthropy team would receive the notification on the date of the Donor's visit. One caveat, the parking performance must be on the NScan profile BEFORE you start scanning or you will get upload errors (performance not in the profile).

Reply
  • Sorry that I can't answer your question directly, but here is an idea if you cannot turn notifications off by facility. One thing you could do is put your NScan into offline mode and then use it to scan the tickets wherever you collect the parking tickets. I'd still suggest keeping the tickets in case there is a scanning issue. Then, at the end of the day, change the NScan back to the online mode and upload the scans. Doing it this way, the Philanthropy team would receive the notification on the date of the Donor's visit. One caveat, the parking performance must be on the NScan profile BEFORE you start scanning or you will get upload errors (performance not in the profile).

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