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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    How to send PAH to an email address that's not the primary for the Owner

    161 views
    2 replies
    Latest over 4 years ago
    by Rebecca Camerato (Past Member)
  • Discussion

    Per Ticket Fees and Flex Packages

    288 views
    15 replies
    Latest over 4 years ago
    by John A. Moskal II
  • Discussion

    Getting a Czech character lower case c with caron č to print on tickets.

    118 views
    2 replies
    Latest over 4 years ago
    by Heather Fails
  • Discussion

    Ticket Design Masking

    173 views
    3 replies
    Latest over 4 years ago
    by Neil Cole
  • Discussion

    Ticket Price on Ticket Required?

    151 views
    5 replies
    Latest over 4 years ago
    by Joe Petrowski
  • Discussion

    Conditional Masking in Ticket Design

    156 views
    4 replies
    Latest over 4 years ago
    by Carolina Rojas
  • Discussion

    reprints done by a consortium member at an offsite venue

    57 views
    1 reply
    Latest over 4 years ago
    by John A. Moskal II
  • Discussion

    Resending PAH tickets for multiple orders

    71 views
    0 replies
    Started over 4 years ago
    by Rachel Himelblau
  • Discussion

    Examples of Season Renewal Forms

    80 views
    1 reply
    Latest over 4 years ago
    by Rachel Himelblau
  • Discussion

    Upcoming Events Page/Mobile Tickets/ Across Two Seasons

    80 views
    0 replies
    Started over 4 years ago
    by Elisa Campos
  • Discussion

    Using Plans (but not for fundraising)

    171 views
    7 replies
    Latest over 4 years ago
    by Heath Wilder
  • Discussion

    Self Service Kiosks

    582 views
    9 replies
    Latest over 4 years ago
    by Yasmeen Stogden
  • Discussion

    NSCAN and membership information on tickets...

    86 views
    1 reply
    Latest over 4 years ago
    by Yasmeen Stogden
  • Discussion

    List for triggered ticket reminder

    94 views
    2 replies
    Latest over 4 years ago
    by Jenni Daniel
  • Discussion

    Booking Protect

    97 views
    1 reply
    Latest over 4 years ago
    by Alan Moffat
  • Discussion

    Seeking Advice for Honoring and Managing Legacy Series Seats in a Flex Package Model

    47 views
    1 reply
    Latest over 4 years ago
    by Andrew Fogel
  • Discussion

    Splitting PAH PDF into multiple files

    437 views
    14 replies
    Latest over 4 years ago
    by Former Member
  • Discussion

    Pivot to e-tickets/PAH default for everyone?

    179 views
    3 replies
    Latest over 4 years ago
    by Michelle Blau (Past Member)
  • Discussion

    Booking Season Passes Online

    69 views
    0 replies
    Started over 4 years ago
    by Sara Funk
  • Discussion

    We're Hiring | Ticketing Operations Manager @ The Australian Ballet

    63 views
    1 reply
    Latest over 4 years ago
    by Liz Thomas
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