Hi all,
Do any of you have ingenious solutions to authorising a customer's signature before card payment is actually taken?
Our ticket design includes a space for the rare occasions when a signature is needed, but of course the user is prompted to authorise the signature in order to print the receipt, by which time it's too late if the signature doesn't then match. I had thought to create a header that could pitentially be printed prior to authorising, but it's not possible to access printing prior to payment.
I'd love to hear what other organisations do. Or does everyone just authorise, then compare the signature and then cancel the transaction if doesn't match?
Many thanks in advance,
Naomi