Purposeful Rollover Package into No-Package?

Joel Ambrose said:

so I can send them a form with their On-Account balance. 

I don't think you can do a rollover without packages to roll "from" orders into new, "to" orders. If I just wanted to mail them a form, I'd build a List of these "renewing" constituents and go from there. 

Thanks Chris - Yea that's kind of what I figured as well - I want them to be tracked as Rollover Renewals, but I don't have a place to put them because they need to select a new package. I might simply create a mail merge for these folks. 

You could also try rolling them into a different package with some sort of messaging saying "Sorry, your old package is not being offered this year, we think you might like this!".  At least then you would have proper rollover orders and everything ready to go there.  Of course, that depends on how easy that might be to find a "comparable" package and if there might be enough seats available to roll into that new package without creating a massive amount of shuffling work in order to try and seat them what is likely on top of another rollover that would have already been done into that package.

Obviously not the tip top of solutions.  Still, we have done that before, and it worked reasonably well.

John

Thanks John - Yea...I have a comparable date as far as prices go, but there's no guarantee of the seating lining up. 
I need to see exactly how many people this affects and go from there - but I'm thinking I may just need to create my own Renewal Notice for them and not have a Rollover package pre-built. 

We consolidated performance days a few years ago and went with the time-intensive option of merging them with current subscribers for a similar night. For example, we used to have two Friday evening packages during each run so I was tasked with melding the two seat maps together. What I ended up doing was creating a "dummy" performance where I went in, patron by patron, and pulled seats as close as possible to their original location. I would then tag their account and indicated how far away from their location they ended up, anything less than 3 rows was considered no big deal. This took weeks and ruffled a lot of feathers. But since every account was tagged, I was able to have custom messaging on every order form explaining where they used to be and where their new seats were and offered free seat upgrades.