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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Custom subscriptions on website

    9 views
    2 replies
    Latest over 15 years ago
    by Jennifer Buzzell
  • Discussion

    Gift Certificate Functionality

    168 views
    8 replies
    Latest over 15 years ago
    by Heather Laidlaw Kraft (she/her)
  • Discussion

    Detailed Report for Price Type/Surname/Seats

    74 views
    12 replies
    Latest over 15 years ago
    by Beau Vigushin (Past Member)
  • Discussion

    Printing Gift Certificates by MOS and MOP

    32 views
    6 replies
    Latest over 15 years ago
    by Heather Laidlaw Kraft (she/her)
  • Discussion

    Invoice Billing - Two Credit Cards on a Patron

    23 views
    1 reply
    Latest over 15 years ago
    by Heather Laidlaw Kraft (she/her)
  • Discussion

    Performance ID number

    33 views
    4 replies
    Latest over 15 years ago
    by Kevin Sheehan
  • Discussion

    Selling accessible seating via Web

    79 views
    5 replies
    Latest over 15 years ago
    by Jennifer Buzzell
  • Discussion

    Print-at-Home for Subscription Packages

    74 views
    0 replies
    Started over 15 years ago
    by Sarah Herrera
  • Discussion

    Isolating Gift Certificate orders

    24 views
    1 reply
    Latest over 15 years ago
    by Caryl Jones
  • Discussion

    Re: vat reportstytyty

    5 views
    0 replies
    Started over 15 years ago
    by Andrew Kraus
  • Discussion

    New Zone Names

    11 views
    2 replies
    Latest over 15 years ago
    by A. Freeman
  • Discussion

    Making Changes to Seat Maps

    53 views
    2 replies
    Latest over 15 years ago
    by Mark Sackett (Past Member)
  • Discussion

    Merchandise

    132 views
    0 replies
    Started over 15 years ago
    by Karen Mitchell
  • Discussion

    Anyone have a Pre-VAT / Post-VAT report?

    35 views
    0 replies
    Started over 15 years ago
    by Paul White
  • Discussion

    Promo code shows

    79 views
    7 replies
    Latest over 15 years ago
    by Shelley Espinoza
  • Discussion

    Performance sales doubling on Season Overview

    25 views
    2 replies
    Latest over 15 years ago
    by Paul White
  • Discussion

    Payment upfront?

    11 views
    6 replies
    Latest over 15 years ago
    by Laura Avery
  • Discussion

    Season COMPARISON Report

    10 views
    2 replies
    Latest over 15 years ago
    by Former Member
  • Discussion

    Custom: Method of Payment Report ?

    86 views
    4 replies
    Latest over 15 years ago
    by Peter Nelson
  • Discussion

    Refunding a credit card without returning a ticket

    114 views
    3 replies
    Latest over 15 years ago
    by Peter Nelson
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