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Payment upfront?

Laura Avery
$organization

Hello,

 

Has anyone ever run a system through Tessitura whereby customers pay a certain amount of money upfront and then spend it throughout the season on whichever shows they like?

We are a College and would like our students to pay a specified amount at the beginning of each term (at the same time as when they pay their course fees) and they would be entitled to 'special' student price tickets.

Once they have spent the money we have allocated against their account/record, that's it. They can book further tickets using the normal methods but would have to pay standard prices thereafter.

Not sure if this is something we could do on Tessitura? Any advice welcome!

Thanks,

Laura

Royal Welsh College of Music & Drama

 

 

  • $organization


    Hi Laura,

     

    When I worked at Royal & Derngate we used to do this by issuing gift vouchers I think. It was a while ago though so probably best to check with someone there!

     

    Sarah

    Sarah Gilbert
    Swyddog Marchnata - Datblygu Cynulleidfa
    Marketing Officer - Audience Development

    Canolfan Mileniwm Cymru
    Wales Millennium Centre

    029 2063 4673
    www.wmc.org.uk  

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Laura Avery
    Sent: 12 January 2011 16:47
    To: Sarah Gilbert
    Subject: [Tessitura Ticketing Forum] Payment upfront?

     

    Hello,

     

    Has anyone ever run a system through Tessitura whereby customers pay a certain amount of money upfront and then spend it throughout the season on whichever shows they like?

    We are a College and would like our students to pay a specified amount at the beginning of each term (at the same time as when they pay their course fees) and they would be entitled to 'special' student price tickets.

    Once they have spent the money we have allocated against their account/record, that's it. They can book further tickets using the normal methods but would have to pay standard prices thereafter.

    Not sure if this is something we could do on Tessitura? Any advice welcome!

    Thanks,

    Laura

    Royal Welsh College of Music & Drama

     

     




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  • $organization

    Hi Laura,

     

    As Sarah has said, we do this by gift voucher, but depending on your setup, it’s always possible to have money stored in an on-account payment method that can be used. I’m more than happy to have a chat if you want to contact me offline!

     

    Cheers,

    Kathleen

     

    Kathleen Smith

    Sales Manager

    Royal and Derngate

    Guildhall Road

    Northampton

    NN1 1DP

     

    tel:  01604 655738

    e:  kathleen.smith@royalandderngate.co.uk

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Laura Avery
    Sent: 12 January 2011 16:47
    To: Kathleen Smith
    Subject: [Tessitura Ticketing Forum] Payment upfront?

     

    Hello,

     

    Has anyone ever run a system through Tessitura whereby customers pay a certain amount of money upfront and then spend it throughout the season on whichever shows they like?

    We are a College and would like our students to pay a specified amount at the beginning of each term (at the same time as when they pay their course fees) and they would be entitled to 'special' student price tickets.

    Once they have spent the money we have allocated against their account/record, that's it. They can book further tickets using the normal methods but would have to pay standard prices thereafter.

    Not sure if this is something we could do on Tessitura? Any advice welcome!

    Thanks,

    Laura

    Royal Welsh College of Music & Drama

     



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    The Spring season is here, highlights include Corrie!, Hamlet The Musical, Yes Prime Minster and Avenue Q along with our Made in Northampton subscription season featuring plays by some of Britain’s greatest writers. Subscribe and you could save up to 30% if your book three or more of the seven Made in Northampton shows on offer.

     

    Book your tickets now by calling 01604 624811 or visit www.royalandderngate.co.uk

     

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    Royal & DerngateMission

     

  • $organization

    There several ways to handle that either by creating a special gift card or money on-account (perhaps a separate “student ticket” on account payment method)  are the two ways that pop into mind

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Laura Avery
    Sent: Wednesday, January 12, 2011 11:47 AM
    To: McKinley, Leslie
    Subject: [Tessitura Ticketing Forum] Payment upfront?

     

    Hello,

     

    Has anyone ever run a system through Tessitura whereby customers pay a certain amount of money upfront and then spend it throughout the season on whichever shows they like?

    We are a College and would like our students to pay a specified amount at the beginning of each term (at the same time as when they pay their course fees) and they would be entitled to 'special' student price tickets.

    Once they have spent the money we have allocated against their account/record, that's it. They can book further tickets using the normal methods but would have to pay standard prices thereafter.

    Not sure if this is something we could do on Tessitura? Any advice welcome!

    Thanks,

    Laura

    Royal Welsh College of Music & Drama

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Leslie McKinley

    Management wanted us to make a subscriber "voucher" up so that people could be a subscriber  without actually commiting to the events in advance. 

    We made an on account payment type of " Subscriber" and buy a dummy package to link the "subscriber" constituency to.

  • $organization in reply to Sarah Gilbert

    Hello Sarah,

    Thanks so much for your reply, had a message from Kathleen Smith too so will be taking your advice!

    Thanks again,

    Laura

  • $organization

    Thanks for the advice all, very much appreciated!

    Kind regards,

    Laura