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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Notice of upcoming tessituranetwork.com maintenance window: April 17, 7:00 PM Central Daylight Time

    12 views
    0 replies
    Started over 8 years ago
    by Todd Lantry (he/him)
  • Discussion

    Cross-Fiscal Package Build

    46 views
    0 replies
    Started over 8 years ago
    by Emily Nash
  • Discussion

    Limiting Performance to bookers in a list

    111 views
    1 reply
    Latest over 8 years ago
    by Neil Cole
  • Discussion

    Ticket Scanners

    214 views
    3 replies
    Latest over 8 years ago
    by Stefanie Lam
  • Discussion

    Limit Order Printing when in Upgrade Mode

    38 views
    0 replies
    Started over 8 years ago
    by Emma Burgess
  • Discussion

    Scanning Constituent IDs into Orders

    69 views
    1 reply
    Latest over 8 years ago
    by Nick Reilingh
  • Discussion

    Standard Order Confirmation Weirdness

    95 views
    1 reply
    Latest over 8 years ago
    by Nick Reilingh
  • Discussion

    Emails not accepting E-tickets

    300 views
    5 replies
    Latest over 8 years ago
    by Christopher Sherwood
  • Discussion

    Questions about NCOA with Experian

    134 views
    3 replies
    Latest over 8 years ago
    by Tom Brown (Past Member)
  • Discussion

    Lists - Order Date

    126 views
    6 replies
    Latest over 8 years ago
    by Dot Krebs (Past Member)
  • Discussion

    Help!! Print at Home Template File Size

    130 views
    1 reply
    Latest over 8 years ago
    by Former Member
  • Discussion

    TLCC 2018 - Box Office Best Practices

    97 views
    0 replies
    Started over 8 years ago
    by Jennifer K. Miller (Past Member)
  • Discussion

    TLCC2018 - Creative Solutions to Group Sales

    92 views
    0 replies
    Started over 8 years ago
    by Lauren Cartelli (Past Member)
  • Discussion

    Second Party Resellers

    221 views
    4 replies
    Latest over 8 years ago
    by Christopher Sherwood
  • Discussion

    Groupon Reconciliation

    109 views
    3 replies
    Latest over 8 years ago
    by Lauren Cartelli (Past Member)
  • Discussion

    Pricing rule on top of a promo code

    179 views
    4 replies
    Latest over 8 years ago
    by Former Member
  • Discussion

    assistance in bring up a report to show our COMP: Price Type Reasons

    255 views
    8 replies
    Latest over 8 years ago
    by Curtis Bellfy (Past Member)
  • Discussion

    packages: messaging re why not available

    54 views
    0 replies
    Started over 8 years ago
    by Kathleen Quinn
  • Discussion

    Ticket Limit

    351 views
    5 replies
    Latest over 8 years ago
    by Eve Stavropoulos
  • Discussion

    V14 - On Account split payments

    137 views
    3 replies
    Latest over 8 years ago
    by Kelly Enderwick
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