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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Fixed amount off of Order Total- Pricing Rules

    93 views
    2 replies
    Latest over 8 years ago
    by Jessica Bonanno
  • Discussion

    Pricing Rules for Flex Packages with seats in different zones

    134 views
    0 replies
    Started over 8 years ago
    by Jessica Bonanno
  • Discussion

    Ticket price information in Order Confirmation Emals

    177 views
    2 replies
    Latest over 8 years ago
    by Ben Mathews
  • Discussion

    Flex Package - Package Seat Level Fee

    160 views
    3 replies
    Latest over 8 years ago
    by Former Member
  • Discussion

    Box Office Microphones

    50 views
    0 replies
    Started over 8 years ago
    by Lisa Gendell
  • Discussion

    V14 Resource Scheduling & Order Bookings Report

    149 views
    3 replies
    Latest over 8 years ago
    by Michelle Richardson
  • Discussion

    Build-Your-Own Package - Pricing Rule - Exclude Other Performances in Production Season

    73 views
    0 replies
    Started over 8 years ago
    by James Orr
  • Discussion

    Donate for Resale Receipt

    80 views
    1 reply
    Latest over 8 years ago
    by Jessica Bonanno
  • Discussion

    Tix Track, Inc. Any experience and insights to share?

    20 views
    0 replies
    Started over 8 years ago
    by Michelle Wiesel
  • Discussion

    Removing web sale ticket quantity limits?

    115 views
    1 reply
    Latest over 8 years ago
    by William Gregg
  • Discussion

    How does your organization do tickets purchased and picked up by different people?

    96 views
    4 replies
    Latest over 8 years ago
    by Katie Springer
  • Discussion

    Integrated Operations - How does your box office work with development?

    144 views
    2 replies
    Latest over 8 years ago
    by Sara Nemeth
  • Discussion

    Fee for exchanging tickets?

    130 views
    8 replies
    Latest over 8 years ago
    by Karen Diche
  • Discussion

    LCD Monitor or Digital screens above ticket window?

    54 views
    2 replies
    Latest over 8 years ago
    by Kay Burnham (Past Member)
  • Discussion

    Disney/CID Entertainment VIP Packages

    132 views
    2 replies
    Latest over 8 years ago
    by Kay Burnham (Past Member)
  • Discussion

    Customer online history/order missing

    159 views
    3 replies
    Latest over 8 years ago
    by Alan Moffat
  • Discussion

    TLCC 2018 - Invisible Patrons

    165 views
    3 replies
    Latest over 8 years ago
    by Dani Meister
  • Discussion

    Patron Login Difficulty

    163 views
    2 replies
    Latest over 8 years ago
    by Matt Kissel
  • Discussion

    Facility Use on T-New

    73 views
    1 reply
    Latest over 8 years ago
    by Nick Reilingh
  • Discussion

    Two ticketing scenarios we're having issues with - any experience?

    113 views
    1 reply
    Latest over 8 years ago
    by Anne Schleigh
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