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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Ticket Design - Reprint Flag

    98 views
    0 replies
    Started over 7 years ago
    by Edwin Porciuncula
  • Discussion

    TN Express Error Message

    295 views
    6 replies
    Latest over 7 years ago
    by Kevin Sheehan
  • Discussion

    Cumulative Spend by Patron

    40 views
    0 replies
    Started over 7 years ago
    by Kari Litteer (she/they)
  • Discussion

    Trouble with an offer in TNEW

    56 views
    0 replies
    Started over 7 years ago
    by Former Member
  • Discussion

    Wheel Chair-Alert/Pop-Up for our attendants when selling tickets in-house(NOT WEB)

    78 views
    1 reply
    Latest over 7 years ago
    by Jessica Bonanno
  • Discussion

    Subscription Tickets - Print at Home

    224 views
    4 replies
    Latest over 7 years ago
    by Jessica Bonanno
  • Discussion

    looking for Report showing Price Dtls

    57 views
    1 reply
    Latest over 7 years ago
    by Todd Tiffany
  • Discussion

    Multi event build utility report

    64 views
    2 replies
    Latest over 7 years ago
    by Curtis Bellfy (Past Member)
  • Discussion

    Subsidized ticket reporting/settlement

    193 views
    6 replies
    Latest over 7 years ago
    by John A. Moskal II
  • Discussion

    PAH size limit?

    150 views
    3 replies
    Latest over 7 years ago
    by Todd Tiffany
  • Discussion

    Limit access to certain price type reasons

    78 views
    1 reply
    Latest over 7 years ago
    by Todd Tiffany
  • Discussion

    Pricing Rules for Packages - Buy three get three at a discount

    147 views
    1 reply
    Latest over 7 years ago
    by Gawain Lavers
  • Discussion

    Packages, Pricing Rules, Auxiliary Event?

    163 views
    3 replies
    Latest over 7 years ago
    by Gawain Lavers
  • Discussion

    Training Staff at Implementation and Beyond

    280 views
    13 replies
    Latest over 7 years ago
    by Diana Burnell
  • Discussion

    Group bookings with multiple individual recipients requiring Box Office collection - how to manage?

    105 views
    2 replies
    Latest over 7 years ago
    by Martin Keen (Past Member)
  • Discussion

    Starting a Call Center - How?

    70 views
    2 replies
    Latest over 7 years ago
    by Luke Robertson
  • Discussion

    Selective print at home PAH

    531 views
    6 replies
    Latest over 7 years ago
    by David Geoffrey Hall
  • Discussion

    RAMP Organizations and Token Management for Part-Time Front-of-House Staff

    155 views
    4 replies
    Latest over 7 years ago
    by Erin Bready
  • Discussion

    Changing performance text color in order drop-down?

    68 views
    4 replies
    Latest over 7 years ago
    by Kevin Sheehan
  • Discussion

    Credit Card payments in v14.1

    78 views
    4 replies
    Latest over 7 years ago
    by Dale Aucoin
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