Hi All-
We go live in September, and after just returning from TLCC 2018 I'm super excited. However, I still need to train about 20 front-line staff. Does anyone have any training manuals, vocab cheat sheets, or anything else that they have found useful for training? We currently do not have a manual for our current system so I am starting from the ground up.
I would be interested in receiving samples of training plans as well!
dburnell@stanford.edu
Thanks!