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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Ticket Insurance

    102 views
    0 replies
    Started over 7 years ago
    by Paula Muncaster Walker
  • Discussion

    Seat holds with nscan

    41 views
    0 replies
    Started over 7 years ago
    by Former Member
  • Discussion

    Invoice refund

    179 views
    1 reply
    Latest over 7 years ago
    by Neil Cole
  • Discussion

    Training New Staff

    223 views
    2 replies
    Latest over 7 years ago
    by Former Member
  • Discussion

    Acknowledging ticket return donations

    96 views
    2 replies
    Latest over 7 years ago
    by Jorena de Pedro (Past Member)
  • Discussion

    Theatre Etiquette: How to Address Troublesome Patron Behavior

    123 views
    0 replies
    Started over 7 years ago
    by Kari Litteer (she/they)
  • Discussion

    POS Recommendations

    759 views
    14 replies
    Latest over 7 years ago
    by Peter Helto
  • Discussion

    Removing a Constituent account from Tessitura

    240 views
    3 replies
    Latest over 7 years ago
    by Former Member
  • Discussion

    TP UPDATE ORDER TOTALS FAILED

    57 views
    1 reply
    Latest over 7 years ago
    by Nick Reilingh
  • Discussion

    Single Ticket Exchanges Online

    101 views
    1 reply
    Latest over 7 years ago
    by Amy Roark
  • Discussion

    Issues with LP_TICKET_ELEMENTS

    157 views
    2 replies
    Latest over 7 years ago
    by Cliff Bailey
  • Discussion

    NScan Access Areas... Constituencies v. Memberships

    151 views
    1 reply
    Latest over 7 years ago
    by Kevin Sheehan
  • Discussion

    PAH Verification

    229 views
    3 replies
    Latest over 7 years ago
    by Lynn McLaughlin
  • Discussion

    Portfolio Element - Constituency

    58 views
    0 replies
    Started over 7 years ago
    by Lynn McLaughlin
  • Discussion

    Music Journalist With Cerebral Palsy Prohibited From Pink VIP Section

    74 views
    0 replies
    Started over 7 years ago
    by Tom Brown (Past Member)
  • Discussion

    User Defined Ticket Design Element -- Recipient vs Owner

    156 views
    4 replies
    Latest over 7 years ago
    by Martin Keen (Past Member)
  • Discussion

    flagging difficult constituent accounts

    202 views
    4 replies
    Latest over 7 years ago
    by Julie Knight
  • Discussion

    Mandatory custom data field on specifik MOS

    49 views
    1 reply
    Latest over 7 years ago
    by Eva Høj Andersen
  • Discussion

    Design examples of new v.14 HTML Templates

    238 views
    0 replies
    Started over 7 years ago
    by Maeve Ashby
  • Discussion

    Ticket Design Element - check id

    118 views
    1 reply
    Latest over 7 years ago
    by Former Member
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