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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Exchange & Refund Policy for Daily Admissions

    87 views
    2 replies
    Latest over 6 years ago
    by Nancy Atherton
  • Discussion

    VIP Package Ticket Setup

    190 views
    7 replies
    Latest over 6 years ago
    by John A. Moskal II
  • Discussion

    Secret Seats - how to in Tessitura

    140 views
    0 replies
    Started over 6 years ago
    by Louise Mie Vestford
  • Discussion

    Free Tickets Online - No Credit Card Entry Required

    162 views
    4 replies
    Latest over 6 years ago
    by Heath Wilder
  • Discussion

    Using Tessitura for Concessions

    207 views
    2 replies
    Latest over 6 years ago
    by Stephen Wuycheck (he/him/his)
  • Discussion

    Composit Ticket - Pros and Cons when subscribers exchange frequently

    82 views
    0 replies
    Started over 6 years ago
    by Stephen Wuycheck (he/him/his)
  • Discussion

    hands-free/always available scanners

    52 views
    0 replies
    Started over 6 years ago
    by Kathleen Smith
  • Discussion

    Exchanging Super Packages

    70 views
    1 reply
    Latest over 6 years ago
    by Amber Gale
  • Discussion

    closing an open batch

    219 views
    1 reply
    Latest over 6 years ago
    by Tess Todora
  • Discussion

    Gift certificate report?

    158 views
    2 replies
    Latest over 6 years ago
    by Christopher Cuhel
  • Discussion

    composite ticketing and packages in a museum setting

    141 views
    4 replies
    Latest over 6 years ago
    by Heath Wilder
  • Discussion

    Pricing rules: discount based on $$ amount in cart

    113 views
    1 reply
    Latest over 6 years ago
    by Jordan Edwards
  • Discussion

    Auto people counters and Tessitura?

    56 views
    0 replies
    Started over 6 years ago
    by Anne M Robichaux
  • Discussion

    Typing Issues in RAMP

    875 views
    35 replies
    Latest over 6 years ago
    by Former Member
  • Discussion

    Limited Choice Package/Fixed seat "flexible" package - looking for creative solutions for online

    111 views
    0 replies
    Started over 6 years ago
    by Sarah Covie
  • Discussion

    Rollover/Seat Cancellation

    86 views
    0 replies
    Started over 6 years ago
    by Michelle Blau (Past Member)
  • Discussion

    Constituents Can Only Be Scheduled Once in Merge

    977 views
    36 replies
    Latest over 6 years ago
    by Christopher Cuhel
  • Discussion

    2 Tix = 1 Adjusted Price

    93 views
    2 replies
    Latest over 6 years ago
    by Nick Reilingh
  • Discussion

    Pricing Rule - price type change in TNEW

    125 views
    1 reply
    Latest over 6 years ago
    by Michelle Herring
  • Discussion

    Anyone know why the Ticket Owner default is the household?

    100 views
    2 replies
    Latest over 6 years ago
    by Aileen Chaltain
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