Wondering if everyone is using Tessitura as their POS for concessions sales ?- e.g. quick sales and advance sales items at bars/cafe like beer/wine, coffee, soda, cookies, chocolate bars, chips etc and using this to manage revenue and provide inventory control.
Hi Paula, we are working to implement this feature for our concessions this semester with our students. We are only using for sales and not tracking inventory. From what I recall, there are more specifications if you are planning to track inventory. We currently have two Surface Go's that we'll be planning to use for concessions (Windows products are compatible with the full Tessitura application). I've created a Sales Layout for Concessions and will also be using Quick Sales for this feature. Would love to know what you're planning to do with Tessitura for concessions. -Michelle
We use the QuickSale screen for Merch and for Concessions. We use a single performances per item to track Merch and Concessions inventory. For Merch, which may have different sizes, we track inventory for the different size via price ZONES. So a shirt will have X-small - XXX Large price zones. We also added in price types to enable comps, membership discounts and the like. It has worked out very well. With this set up we were able to put our Merch sales online. *** After learning how to sell Merch online, we started selling concessions online. We built in a lot of flexibility so the pre-sales will work across our season. We currently offer pre-show sales online for Six since there is no intermission. We use Skip the line language in our pre-show email language. You can check out our concessions pre-sales for Six here - https://ticket.americanrepertorytheater.org/overview/preorder/ We set up the online sales for concessions a little differently than Merch language above. For online pre-sales, each performance has it's own Concessions Online Sales Performance. In the performances, we set up three price zones, one for pre-show, one for intermission and one for post-show. For six the bar is only open pre-show so we kill all the intermission seats and all the post-show seats, then we built individual price types for each item we wanted to sell through our tnew site. There is no way to do inventory management with the online sales of concessions with this method. Our DBA build a SQL script that pulls the sales the the performance that is about to happen and emails the FOH team 2 hours prior to the performance. (We turn sales off 2.25 hours prior to each performance.) Our marketing team uses Wordfly. The Marketing team was able to link each performance of six up with the corresponding concession pre-sales performance and embed a direct link to the concessions sales page in the pre-show emails. This way people only go to their performance of pre-sales which helps reduce people ordering food/drinks for the wrong performance. Hope this helps!