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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    N-Scan, Scanners and Mobile Ticketing

    146 views
    2 replies
    Latest over 5 years ago
    by Cheryl Yosh
  • Discussion

    Web subscription path stopped working

    39 views
    0 replies
    Started over 5 years ago
    by Erin Shannahan
  • Discussion

    Tickets available for sale online and in line - Can capacity be set for each

    95 views
    4 replies
    Latest over 5 years ago
    by Michelle Lalonde
  • Discussion

    Are you rolling over or not? A community conversation.

    37 views
    0 replies
    Started over 5 years ago
    by Karyn Elliott
  • Discussion

    Donor Presale for shows in TNEW that aren't "on-sale"

    188 views
    4 replies
    Latest over 5 years ago
    by Heather Fails
  • Discussion

    How do you dynamically pull a list of all ticket-buyers for an event including those who may have registered on the day you are pulling the list?

    266 views
    10 replies
    Latest over 5 years ago
    by Jean Leonard
  • Discussion

    To change everything to a new season and fiscal year or not...that is the question

    74 views
    0 replies
    Started over 5 years ago
    by Christopher Cuhel
  • Discussion

    Reordering Sub packages in a Super Package Online?

    62 views
    2 replies
    Latest over 5 years ago
    by Daniel Harris
  • Discussion

    Health Screening App or Survey with Triggered Email - What do you use?

    76 views
    1 reply
    Latest over 5 years ago
    by Jeremy Painter (Past Member)
  • Discussion

    TNEW and using the LTR_TNEW_CUSTOM_FORM tables on a package - is this even possible?

    124 views
    4 replies
    Latest over 5 years ago
    by John A. Moskal II
  • Discussion

    Ticket Change and/or Cancel Functionality in TNEW?

    107 views
    2 replies
    Latest over 5 years ago
    by Tim Hazlehurst (Past Member)
  • Discussion

    Scanning tickets using a mobile phone versus a traditional scanner

    83 views
    0 replies
    Started over 5 years ago
    by Lee Ann Allison
  • Discussion

    Delayed Delivery

    327 views
    7 replies
    Latest over 5 years ago
    by Mary French
  • Discussion

    New Season Online launch through Promo Codes/Mode of Sale

    91 views
    0 replies
    Started over 5 years ago
    by Alesha Rabe
  • Discussion

    Finding originator for a transferred order

    112 views
    3 replies
    Latest over 5 years ago
    by Jeremy Painter (Past Member)
  • Discussion

    Remove End date/change to 00/00/0000 on a Constituency in bulk

    142 views
    6 replies
    Latest over 5 years ago
    by Nicole McKenzie
  • Discussion

    Instant Encore use and Mobile Tickets

    115 views
    2 replies
    Latest over 5 years ago
    by Jeremy Painter (Past Member)
  • Discussion

    Preventing purchase of free tickets without an accompanying ticket of value (e.g. Under 5s)

    83 views
    4 replies
    Latest over 5 years ago
    by Naomi Bowen
  • Discussion

    Re-issue Gift Certificates in Bulk

    48 views
    0 replies
    Started over 5 years ago
    by Brittany Restrepo
  • Discussion

    Master Renewal Spreadsheet

    116 views
    4 replies
    Latest over 5 years ago
    by Michelle Blau (Past Member)
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