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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Expire Hold Codes Utility for Available Seats Only

    49 views
    0 replies
    Started over 5 years ago
    by Sheela Sur-Luk
  • Discussion

    Handling Deceased Season Ticket Holders

    72 views
    4 replies
    Latest over 5 years ago
    by Brooke Bridenstine
  • Discussion

    Adding customers to an already promoted source

    45 views
    0 replies
    Started over 5 years ago
    by David Rosen
  • Discussion

    Poll: what do you call your electronic tickets?

    91 views
    2 replies
    Latest over 5 years ago
    by Former Member
  • Discussion

    Ticket Stock

    70 views
    0 replies
    Started over 5 years ago
    by Adam Hogarty (Past Member)
  • Discussion

    E-tickets and large groups: creative solutions please

    107 views
    0 replies
    Started over 5 years ago
    by Tom Clarke
  • Discussion

    Why can't I allocate the seats using the best seat button?

    49 views
    0 replies
    Started over 5 years ago
    by Sharon Choondassery
  • Discussion

    Venue Seats are Red and Unavailable

    102 views
    8 replies
    Latest over 5 years ago
    by Sharon Choondassery
  • Discussion

    Pricing Rules and Lowest Common Number of Seats

    61 views
    2 replies
    Latest over 5 years ago
    by Gawain Lavers
  • Discussion

    Subscription Rollovers in 2021

    259 views
    6 replies
    Latest over 5 years ago
    by Karyn Elliott
  • Discussion

    Missing charges from Windcave

    369 views
    17 replies
    Latest over 5 years ago
    by Stephanie Trembley
  • Discussion

    Ticketing Fees

    65 views
    2 replies
    Latest over 5 years ago
    by Katie Laux
  • Discussion

    Undo Batch printing

    599 views
    14 replies
    Latest over 5 years ago
    by Michael Dorsey (Past Member)
  • Discussion

    Free Walk in Museum to Free Ticketed Admission: How to Resemble the Past Experience While Keeping Ticketing

    36 views
    1 reply
    Latest over 5 years ago
    by Amber Gale
  • Discussion

    Opening Times (UK)

    65 views
    2 replies
    Latest over 5 years ago
    by Adam Hogarty (Past Member)
  • Discussion

    Order Limit By Performance Functionality

    46 views
    0 replies
    Started over 5 years ago
    by Joe Petrowski
  • Discussion

    Gifting Tickets to Other Non-Profits for Fundraisers

    63 views
    1 reply
    Latest over 5 years ago
    by Elizabeth Carlock (Past Member)
  • Discussion

    Facility fee on ticket: a quick poll

    86 views
    2 replies
    Latest over 5 years ago
    by Sally Slocum
  • Discussion

    Can a customer save a credit card via TNEW without making a purchase?

    143 views
    5 replies
    Latest over 5 years ago
    by Dani Meister
  • Discussion

    Zebra TC21 Scanners

    258 views
    8 replies
    Latest over 5 years ago
    by Former Member
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