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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Globally Update CSI Entries?

    58 views
    2 replies
    Latest over 11 years ago
    by Leslie McKinley
  • Discussion

    Best practices for tickets purchased/reserved by one person for another?

    20 views
    1 reply
    Latest over 11 years ago
    by Beth Hawryluk
  • Discussion

    Importing Ticket Data and Reporting/TStats

    45 views
    2 replies
    Latest over 11 years ago
    by Former Member
  • Discussion

    Incorrect Ticket Numbers on Ticket Stubs

    17 views
    4 replies
    Latest over 11 years ago
    by Janna Ellis
  • Discussion

    Sub order confirmation email going out sometimes sooner that order has been processed

    11 views
    2 replies
    Latest over 11 years ago
    by Rosa Alvarez
  • Discussion

    Instant Messenger type functionality?

    6 views
    2 replies
    Latest over 11 years ago
    by Simon Davidson
  • Discussion

    Tickets With Donation Component

    174 views
    10 replies
    Latest over 11 years ago
    by Celyne Runzer
  • Discussion

    Package Order Listing VS T-Stats?

    36 views
    0 replies
    Started over 11 years ago
    by Jess Morgan
  • Discussion

    buy 1 event, get 2 event 1/2 price - How?

    10 views
    1 reply
    Latest over 11 years ago
    by Former Member
  • Discussion

    Dual FeedPrinting Question

    15 views
    2 replies
    Latest over 11 years ago
    by Christopher Short
  • Discussion

    Batch Ticket Printing Locked

    90 views
    1 reply
    Latest over 11 years ago
    by Former Member
  • Discussion

    Update Allocations without losing existing allocations?

    24 views
    2 replies
    Latest over 11 years ago
    by Former Member
  • Discussion

    User status issues

    7 views
    0 replies
    Started over 11 years ago
    by Laura Kirk
  • Discussion

    Mailing Address Formatting Issues

    41 views
    4 replies
    Latest over 11 years ago
    by Aaron Waapu
  • Discussion

    Generic Sources and Source Code Accuracy - Best Practices?

    50 views
    5 replies
    Latest over 11 years ago
    by Ellen Holt
  • Discussion

    SMS Providers and Usage

    42 views
    0 replies
    Started over 11 years ago
    by Beth Deguara
  • Discussion

    Custom CSIs - staff training

    19 views
    1 reply
    Latest over 11 years ago
    by Beth Deguara
  • Discussion

    Unable to print tickets

    147 views
    10 replies
    Latest over 11 years ago
    by Beth Hawryluk
  • Discussion

    Performance Seat Book Unique situation

    51 views
    2 replies
    Latest over 11 years ago
    by Former Member
  • Discussion

    Flex Package Returns - Unprinted Tickets

    71 views
    2 replies
    Latest over 11 years ago
    by Karen Diche
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