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Tickets With Donation Component

Rosemary Carrick
$organization

Hi Folks,

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We are currently exploring the option of selling tickets to our  fundraising events through our website via T-New. Where we have a ticket price that includes a donation component, we are at a loss as to how we might automatically generate a tax deductible receipt for the donation component without having to split the payments at checkout. Any suggestions are most welcome!

Many thanks,

Rosemary

  • $organization

    We recently started including fees within the price type by using pricemaps and have discovered that our ticket design was using only the ticket price map to print prices and not the total price map.  A little investigation showed us that there are elements that will print the different types of pice maps or the total price depending on what you want.  So could you just include on the ticket language about "ticket includes donation of ____"?

  • Former Member
    Former Member $organization

    We are also using TNEW.  With our test site I am currently exploring the possibility of using its Contributions functionality for our Gala coming up in May, as the Gala is an Elevated Event.

    Gala Tickets would be included as an option in the dropdown box for Gift selections.  Once this is selected, Gala-specific content would populate this page.  Information could be collected here including names of guests, food selection, special requests, etc.  Upon completion of the transaction the payment goes on account and a csi is generated.  The Development Department would then run a csi report for this specific activity, follow up with the patron on requests and process the Contribution/Gala Tickets purchase using the Gala-On Account payment method.

    I'm just in the initial stages at the moment, but do want to be able to offer this event as an online option.

    Duane

  • $organization

    I am very interested in your progress Duane.  Our Gala is in April and we’d like to have ticket sales online by next week.  Keep us posted!

     

    Thanks,

    Shelley

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Duane Woods
    Sent: Wednesday, February 01, 2012 2:06 PM
    To: Shelley Salinas
    Subject: Re: [Tessitura Ticketing Forum] Tickets With Donation Component

     

    We are also using TNEW.  With our test site I am currently exploring the possibility of using its Contributions functionality for our Gala coming up in May, as the Gala is an Elevated Event.

    Gala Tickets would be included as an option in the dropdown box for Gift selections.  Once this is selected, Gala-specific content would populate this page.  Information could be collected here including names of guests, food selection, special requests, etc.  Upon completion of the transaction the payment goes on account and a csi is generated.  The Development Department would then run a csi report for this specific activity, follow up with the patron on requests and process the Contribution/Gala Tickets purchase using the Gala-On Account payment method.

    I'm just in the initial stages at the moment, but do want to be able to offer this event as an online option.

    Duane

    From: Rosemary Carrick <bounce-rosemarycarrick6960@tessituranetwork.com>
    Sent: 1/31/2012 7:29:35 PM

    Hi Folks,

    Normal 0 false false false EN-AU X-NONE X-NONE

    We are currently exploring the option of selling tickets to our  fundraising events through our website via T-New. Where we have a ticket price that includes a donation component, we are at a loss as to how we might automatically generate a tax deductible receipt for the donation component without having to split the payments at checkout. Any suggestions are most welcome!

    Many thanks,

    Rosemary




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Duane, are users able to select a number of “Gala Tickets” or is it presumed just one ticket (contribution) per purchase?

     

    Thank you!

     

    Matthew Snyders

    COCA

     

    From: Shelley Salinas
    Sent: Wednesday, February 01, 2012 2:44 PM
    To: 'Tessitura Ticketing Forum'
    Cc: Matthew Snyders
    Subject: RE: [Tessitura Ticketing Forum] Tickets With Donation Component

     

    I am very interested in your progress Duane.  Our Gala is in April and we’d like to have ticket sales online by next week.  Keep us posted!

     

    Thanks,

    Shelley

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Duane Woods
    Sent: Wednesday, February 01, 2012 2:06 PM
    To: Shelley Salinas
    Subject: Re: [Tessitura Ticketing Forum] Tickets With Donation Component

     

    We are also using TNEW.  With our test site I am currently exploring the possibility of using its Contributions functionality for our Gala coming up in May, as the Gala is an Elevated Event.

    Gala Tickets would be included as an option in the dropdown box for Gift selections.  Once this is selected, Gala-specific content would populate this page.  Information could be collected here including names of guests, food selection, special requests, etc.  Upon completion of the transaction the payment goes on account and a csi is generated.  The Development Department would then run a csi report for this specific activity, follow up with the patron on requests and process the Contribution/Gala Tickets purchase using the Gala-On Account payment method.

    I'm just in the initial stages at the moment, but do want to be able to offer this event as an online option.

    Duane

    From: Rosemary Carrick <bounce-rosemarycarrick6960@tessituranetwork.com>
    Sent: 1/31/2012 7:29:35 PM

    Hi Folks,

    Normal 0 false false false EN-AU X-NONE X-NONE

    We are currently exploring the option of selling tickets to our  fundraising events through our website via T-New. Where we have a ticket price that includes a donation component, we are at a loss as to how we might automatically generate a tax deductible receipt for the donation component without having to split the payments at checkout. Any suggestions are most welcome!

    Many thanks,

    Rosemary




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Hi Boann,

     

    It’s a bit complicated as we don’t actually issue tickets for our fundraising events (it’s a long story). Also for tax purposes, I don’t think a ticket (even one that was printed with a donation price) would be considered sufficient documentation by our tax department (in addition, I’m sure most of our attendees would misplace their tickets after the event and would chase us up for tax receipts anyway).

     

    From: Boann Petersen [mailto:bounce-boannpetersen5924@tessituranetwork.com]
    Sent: Thursday, 2 February 2012 4:20 AM
    To: Rosemary Carrick
    Subject: Re: [Tessitura Ticketing Forum] Tickets With Donation Component

     

    We recently started including fees within the price type by using pricemaps and have discovered that our ticket design was using only the ticket price map to print prices and not the total price map.  A little investigation showed us that there are elements that will print the different types of pice maps or the total price depending on what you want.  So could you just include on the ticket language about "ticket includes donation of ____"?

    From: Rosemary Carrick <bounce-rosemarycarrick6960@tessituranetwork.com>
    Sent: 1/31/2012 7:29:35 PM

    Hi Folks,

    Normal 0 false false false EN-AU X-NONE X-NONE

    We are currently exploring the option of selling tickets to our  fundraising events through our website via T-New. Where we have a ticket price that includes a donation component, we are at a loss as to how we might automatically generate a tax deductible receipt for the donation component without having to split the payments at checkout. Any suggestions are most welcome!

    Many thanks,

    Rosemary




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization in reply to Rosemary Carrick

    You can dictate what the 'ticket' design is, so in theory you could make each ticket look more like a reciept with tax ID and the like, and the 'ticket' could be reprinted at any time to reissue a tax reciept after the fact.  Just a thought.....

  • $organization in reply to Matthew Snyders

    Hi Duane,

    I'm hoping that you can share news about great success......or cautionary notes about pitfalls to avoid! 

    Many thanks,

    ERIC

  • $organization in reply to Eric Williams

    Hi 
    Duane,

    We are also interested in what the result of your TNEW site was. Do you have any info you can share?

     

    Thanks! 

  • Former Member
    Former Member $organization in reply to Celyne Runzer

    Hello Celyne,

    With my former organization we did not decide to go this route, instead focussing on using direct contact with the patron to collect the additional information.  Also there were some complications going this route in our organization, as the tax deductible portion of the ticket price was not determined until well after tickets were going on sale (tax receipts issued post-event) so logistically did not seem the right approach at that time.

    Having said that, this is certainly doable, at least with TNEW, which Edmonton Opera uses.  Here is an example from the TNEW demo site utilizing the Contribution path for this purpose:

    http://express.tessituranetwork.com/dev/contribute.aspx?don=19&fieldAmt=

    If you have any questions in how to set something like this up for your site please submit a TASK ticket in the Web Products workspace. 

    Hope this helps!

    Duane

  • $organization

    Hello Duane,

     

    Thank you so much for your response. We will definitely be looking into that.

     

     

    Thanks again!

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Duane Woods
    Sent: October-02-14 4:09 PM
    To: Celyne Runzer
    Subject: RE: [Tessitura Ticketing Forum] Tickets With Donation Component

     

    Hello Celyne,

    With my former organization we did not decide to go this route, instead focussing on using direct contact with the patron to collect the additional information.  Also there were some complications going this route in our organization, as the tax deductible portion of the ticket price was not determined until well after tickets were going on sale (tax receipts issued post-event) so logistically did not seem the right approach at that time.

    Having said that, this is certainly doable, at least with TNEW, which Edmonton Opera uses.  Here is an example from the TNEW demo site utilizing the Contribution path for this purpose:

    http://express.tessituranetwork.com/dev/contribute.aspx?don=19&fieldAmt=

    If you have any questions in how to set something like this up for your site please submit a TASK ticket in the Web Products workspace. 

    Hope this helps!

    Duane

    From: Celyne Runzer <bounce-celynerunzer9876@tessituranetwork.com>
    Sent: 10/2/2014 4:50:14 PM

    Hi 
    Duane,

    We are also interested in what the result of your TNEW site was. Do you have any info you can share?

     

    Thanks! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!