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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Price rules in roll over

    16 views
    1 reply
    Latest over 9 years ago
    by Brian Parker (Past Member)
  • Discussion

    Online Subscriptions and Promo Codes

    96 views
    2 replies
    Latest over 9 years ago
    by Susan Ashcraft
  • Discussion

    Searching for Order Numbers

    71 views
    2 replies
    Latest over 9 years ago
    by Alison Lambert
  • Discussion

    Sharing CSI's in a Consortium

    63 views
    6 replies
    Latest over 9 years ago
    by Brian Parker (Past Member)
  • Discussion

    QR Code Placement

    74 views
    2 replies
    Latest over 9 years ago
    by Richard Denney
  • Discussion

    List for Unseated Performance

    23 views
    6 replies
    Latest over 9 years ago
    by Martin Keen (Past Member)
  • Discussion

    Rolling into a GA-general admission house from seated

    35 views
    2 replies
    Latest over 9 years ago
    by Adria Gunter
  • Discussion

    Rank for access and Rank for Price Type

    117 views
    0 replies
    Started over 9 years ago
    by Leslie McKinley
  • Discussion

    RE: Limiting # of Add-on Discount Pricing Rules by Production

    38 views
    1 reply
    Latest over 9 years ago
    by Kristine Astop
  • Discussion

    Text Messages

    147 views
    2 replies
    Latest over 9 years ago
    by Kate Ithurralde
  • Discussion

    Price Type not in Offer Still Showing

    134 views
    2 replies
    Latest over 9 years ago
    by Michael Knight
  • Discussion

    Pricing rules message appearance

    150 views
    1 reply
    Latest over 9 years ago
    by Kevin Sheehan
  • Discussion

    Amazon.com Gift Card Incentives

    12 views
    3 replies
    Latest over 9 years ago
    by Former Member
  • Discussion

    Going from GA House to Assigned Seats

    29 views
    3 replies
    Latest over 9 years ago
    by Adria Gunter
  • Discussion

    Multiple Ticket Services/Platforms

    19 views
    2 replies
    Latest over 9 years ago
    by Beau Vigushin (Past Member)
  • Discussion

    RE: Limiting # of Add-on Discount Pricing Rules by Production

    54 views
    1 reply
    Latest over 9 years ago
    by Kristine Astop
  • Discussion

    Staff Access to Tickets

    49 views
    2 replies
    Latest over 9 years ago
    by Kelly Enderwick
  • Discussion

    Extraction/List Criteria for Pulling Package Orders

    65 views
    2 replies
    Latest over 9 years ago
    by John A. Moskal II
  • Discussion

    Including donations on payment plan with season tickets

    62 views
    5 replies
    Latest over 9 years ago
    by Peter Hussell
  • Discussion

    TNEW and Pricing rules

    55 views
    2 replies
    Latest over 9 years ago
    by Sabina Spilkin
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