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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Setting up Billing Plans with Tokenization (Vantiv client)

    40 views
    0 replies
    Started over 8 years ago
    by Sarah Herrera
  • Discussion

    Can we resell tickets if a constituent does not show up?

    131 views
    1 reply
    Latest over 8 years ago
    by Kathleen Smith
  • Discussion

    Ticket Layer reporting

    255 views
    4 replies
    Latest over 8 years ago
    by Former Member
  • Discussion

    Preferred methods to set up promotions?

    94 views
    2 replies
    Latest over 8 years ago
    by Christina Bellows
  • Discussion

    Redirecting AFTER purchase on TNEW?

    77 views
    2 replies
    Latest over 8 years ago
    by Anastassia Lavrinenko
  • Discussion

    BOGO with promo code

    229 views
    2 replies
    Latest over 8 years ago
    by Anastassia Lavrinenko
  • Discussion

    Editing the total ticket price with ALLOCATE

    96 views
    1 reply
    Latest over 8 years ago
    by Nick Reilingh
  • Discussion

    Ticket Order Notes

    191 views
    1 reply
    Latest over 8 years ago
    by Amy Roark
  • Discussion

    Block reprinting tickets for specific package

    36 views
    0 replies
    Started over 8 years ago
    by Brandi Cline
  • Discussion

    2 Perfs @ full price + youth tickets- Pricing Rules help

    39 views
    0 replies
    Started over 8 years ago
    by Jessica Bonanno
  • Discussion

    Dynamic Pricing

    223 views
    2 replies
    Latest over 8 years ago
    by Dee Dee Fite (Past Member)
  • Discussion

    Instant Rebates

    56 views
    2 replies
    Latest over 8 years ago
    by Former Member
  • Discussion

    Slow loading of Product Catalogue after loading an order or picking up a constituent

    44 views
    1 reply
    Latest over 8 years ago
    by Laura House
  • Discussion

    In v14 the use of Resources for Tours

    65 views
    1 reply
    Latest over 8 years ago
    by Derrek Bentley (Past Member)
  • Discussion

    We want to Upgrade from our MC70 Scanners - NSCAN.

    85 views
    1 reply
    Latest over 8 years ago
    by Justin Belcher
  • Discussion

    Pull list w/ unseated tickets

    134 views
    5 replies
    Latest over 8 years ago
    by Gawain Lavers
  • Discussion

    trbo and card swipes

    46 views
    0 replies
    Started over 8 years ago
    by Kathleen Smith
  • Discussion

    University Partners: Student Pricing questions

    101 views
    3 replies
    Latest over 8 years ago
    by Anna Simmons
  • Discussion

    Doubling fees

    137 views
    3 replies
    Latest over 8 years ago
    by Michelle Kosmatka
  • Discussion

    Concessions in Tessitura

    275 views
    7 replies
    Latest over 8 years ago
    by Amy Lehman (Past Member)
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