I have a few questions on how you set up your student/Faculty/Staff.
-Do you show all of these price types BEFORE patrons log in?
-What is your login process for University patrons?
-How do you authenticate students?
-What is your success rate with students buying online vs. in person? Are they logging in correctly?
-Do any of you use allocations for student seating?
Also, if any of you will be at the conference, I'd love to meet up with Ticket Office Managers at the conference this year! Thinking of trying to get a T.O Manager table for the first networking dinner night!
Hi Amy!
Are you looking to do special prices for students/fac/staff specifically at your school? Should they only be able to access it if they have verified that they are at Notre Dame? If so, I'd be happy to send you some of my notes about how I do fac/staff tickets for the School of Music, Theatre, and Dance here at University of Michigan - I use pricing rules combined with constituency codes so they can access their fac/staff comps.
Otherwise, I'd be happy to tell you more about our general student discount process too - we do indeed use allocations and verify ID's at will-call.
Sadly, I won't be at the conference this year, but feel free to shoot me an email!
Hi Anna! Yes, we currently have special pricing for Fac/Staff/Students but only once they log in. We are looking to see what others do in the University stage to see if there is something that always works. We often have students/Staff who purchase full priced tickets and then wonder why their discount was never applied. I'd love to see your notes on what you guys do. I'm bummed you won't be at the conference!
Cool, I'll send you an email!