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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Messaging Rule on Rollover Subscription

    38 views
    2 replies
    Latest over 3 years ago
    by Katina White
  • Discussion

    Today Tix

    70 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Gift Card Printing? (Upgrading from a Zebra P330i)

    33 views
    1 reply
    Latest over 3 years ago
    by Neil Cole
  • Discussion

    Box Office phone system survey

    96 views
    10 replies
    Latest over 3 years ago
    by Karen Diche
  • Discussion

    TNEW - Promo Code for Subscription Package

    80 views
    1 reply
    Latest over 3 years ago
    by Amanda Schuster
  • Discussion

    QuickSale Screen - so small!

    70 views
    1 reply
    Latest over 3 years ago
    by Margaret Lehtinen
  • Discussion

    Limiting maximum quantity

    83 views
    3 replies
    Latest over 3 years ago
    by Anne M Robichaux
  • Discussion

    Address placeholder data breaking Contact Point Purpose screen

    56 views
    6 replies
    Latest over 3 years ago
    by Chris Jensen
  • Discussion

    Report to list accounts with tickets in a specific seat type

    50 views
    4 replies
    Latest over 3 years ago
    by Kim Toigo
  • Discussion

    Multi Day event ticketing using access control - how are you doing it?

    57 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Pop-up based on seats

    55 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Comms and Education Materials for Rolling Out Mobile Tickets

    203 views
    16 replies
    Latest over 3 years ago
    by John Trimble
  • Discussion

    Paypal Payments

    39 views
    0 replies
    Started over 3 years ago
    by Justin Foo
  • Discussion

    Flagged Patron & TNEW

    214 views
    5 replies
    Latest over 3 years ago
    by Kristi Heckel
  • Discussion

    Add-Ons for Renewal Purchase Path

    90 views
    2 replies
    Latest over 3 years ago
    by Tyler Lynch
  • Discussion

    Pricing Rule with Promo Code

    94 views
    3 replies
    Latest over 3 years ago
    by Katina White
  • Discussion

    Change Seat Status - Undo Attended Tickets?

    90 views
    3 replies
    Latest over 3 years ago
    by Chelsea Marti
  • Discussion

    Pricing rule for packages

    86 views
    7 replies
    Latest over 3 years ago
    by Katina White
  • Discussion

    Tracking comp tickets for sponsors

    149 views
    8 replies
    Latest over 3 years ago
    by Cassie Newman
  • Discussion

    Online Renewals in a Mode of Sale that isn't the Default

    59 views
    2 replies
    Latest over 3 years ago
    by Akil Lyle
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