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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Subscriber Auto Renewal

    39 views
    2 replies
    Latest over 2 years ago
    by Karen Diche
  • Discussion

    Remove Fees from One Seat Map Screen in a Facility

    30 views
    3 replies
    Latest over 2 years ago
    by Sara Funk
  • Discussion

    Leveraging individual concert for packages after single ticket onsale?

    47 views
    2 replies
    Latest over 2 years ago
    by Dan Althoff
  • Discussion

    Package Discounting

    142 views
    6 replies
    Latest over 2 years ago
    by Kevin Sheehan
  • Discussion

    Please help talk me down from the Order Import ledge!

    85 views
    4 replies
    Latest over 2 years ago
    by Martin Keen (Past Member)
  • Discussion

    Can anyone recommend a trainer for building confidence collecting customer data within FOH teams?

    22 views
    0 replies
    Started over 2 years ago
    by Hannah Bishop
  • Discussion

    How to Handle Specialty Discounts? (Ex. 1 Free Adult with Child Ticket Purchase)

    107 views
    10 replies
    Latest over 2 years ago
    by Kevin Sheehan
  • Discussion

    Can you PAH reprint individual sub line items?

    315 views
    8 replies
    Latest over 2 years ago
    by Alison Cooper
  • Discussion

    Composite tickets for non-packages

    172 views
    6 replies
    Latest over 2 years ago
    by Jo Bramley
  • Discussion

    Idea: Pricing Rules that Adjust Fees

    32 views
    0 replies
    Started over 2 years ago
    by Gawain Lavers
  • Discussion

    SMS via Wordfly

    60 views
    1 reply
    Latest over 2 years ago
    by Heath Wilder
  • Discussion

    Price Rules Messages on ticket text

    206 views
    4 replies
    Latest over 2 years ago
    by Katina White
  • Discussion

    [Ticket Designs] Day of Week _without_ Time Slot

    74 views
    9 replies
    Latest over 2 years ago
    by Gawain Lavers
  • Discussion

    Museum "Day Of" Price Increases

    124 views
    2 replies
    Latest over 2 years ago
    by Colette Wink Spriggs
  • Discussion

    Code of Conduct for School Groups/Field Trips

    65 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Access Control (v16) not displaying Entry Points - Idea

    30 views
    0 replies
    Started over 2 years ago
    by Jordan Edwards
  • Discussion

    Does Audit Log show MOS Changes?

    44 views
    1 reply
    Latest over 3 years ago
    by Ryan Mauldin
  • Discussion

    Lemur-C Receipt Printer - Can it Use Tickets?

    59 views
    3 replies
    Latest over 3 years ago
    by Chelsea Marti
  • Discussion

    Ways to Add "Ticket" Info to Receipt Ticket Designs?

    96 views
    9 replies
    Latest over 3 years ago
    by Chelsea Marti
  • Discussion

    Does your organization delay print at home (PAH) tickets and more questions?

    121 views
    4 replies
    Latest over 3 years ago
    by Christina DeYoung
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