Hello everyone,
Has anyone found a way for a "notes" field to pop up based on seat location?
For example, when a patron purchases an ADA seat online, a popup would generate in TNEW that would ask if they have any notes that they would like to communicate to the box office (not a mandatory field, just an option). Ideally, it would open a CSI if they typed anything in the field. We are pretty sure that is it not possible to do this in TNEW. I would love to hear what other box offices do in regard to this or how they go about recording necessary info from patrons based on seat location!
Thanks everyone!
Hi Jane thanks for your post! It might be beneficial to cross-post to the new Ticketing & Admissions Community? Hopefully you'll receive a reply over there.- Gill Tasker, Community Manager