Hello, We are announcing our 23/24 Season this week. I created a Pricing Rule Add-On for customers to add a Special Event to their cart. The pricing rule is working correctly when NEW packages are purchased (See Screenshot).But the pricing rule is NOT firing in the Renewal Purchase Path. Is this behavior correct? How can we best upsell our Add-Ons to renewing subscribers?Thanks for your help.
Hey Jessica!
Thank you for this information. Luckily our organization purchased the add-on plugin for this very reason. We were able to get it up and running. RE: about adding new packages to the renewal path, we have not done that.