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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    RE: Ticket Record Retention Policies

    3 views
    0 replies
    Started over 9 years ago
    by Jennifer Dulik
  • Discussion

    Pulling a list of unpaid groups

    76 views
    3 replies
    Latest over 9 years ago
    by Nicole Wetzell
  • Discussion

    Commercial Events and unique passwords

    41 views
    3 replies
    Latest over 9 years ago
    by Former Member
  • Discussion

    Ticket Record Retention Policies

    19 views
    0 replies
    Started over 9 years ago
    by Michelle Wiesel
  • Discussion

    Product Volume Pricing Rule

    156 views
    3 replies
    Latest over 9 years ago
    by Jim Seggelink
  • Discussion

    Pricing based on cart contents

    13 views
    0 replies
    Started over 9 years ago
    by Sara Nemeth
  • Discussion

    Rollover Hell with Vouchers!!

    21 views
    0 replies
    Started over 9 years ago
    by Adria Gunter
  • Discussion

    N-Scan scanner options

    52 views
    1 reply
    Latest over 9 years ago
    by Tom Brown (Past Member)
  • Discussion

    Price Type set up in v12.5.1

    24 views
    2 replies
    Latest over 9 years ago
    by Amy Catanzaro
  • Discussion

    How to add a report to Tessitura on the Go

    31 views
    1 reply
    Latest over 9 years ago
    by Michael Flaherty-Wilcox
  • Discussion

    Tokenization Implementation

    420 views
    15 replies
    Latest over 9 years ago
    by Nich Young
  • Discussion

    Pricing Rule - Discount Lowest Price Performance (Aux Item)

    37 views
    6 replies
    Latest over 9 years ago
    by Kevin Sheehan
  • Discussion

    Pricing rules for mixed subscriptions?

    72 views
    3 replies
    Latest over 9 years ago
    by Murray Goulstone
  • Discussion

    event proofing reports

    44 views
    7 replies
    Latest over 9 years ago
    by Ellen Holt
  • Discussion

    Email Confirmations for Phone orders and Comps

    43 views
    5 replies
    Latest over 9 years ago
    by Amy Lehman (Past Member)
  • Discussion

    Guest Checkout on the web

    90 views
    2 replies
    Latest over 9 years ago
    by Joanne Madeley
  • Discussion

    Shared Reports - Help us help you!

    175 views
    0 replies
    Started over 9 years ago
    by Bryan Evans
  • Discussion

    Easy way to explain "HAS" vs. "IN"

    306 views
    5 replies
    Latest over 9 years ago
    by Kelly Enderwick
  • Discussion

    Customer experience & sentiment reports

    5 views
    0 replies
    Started over 9 years ago
    by Former Member
  • Discussion

    Cap the total tickets in an offer / price type

    142 views
    5 replies
    Latest over 9 years ago
    by Dara Hogan
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