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Email Confirmations for Phone orders and Comps

Barbara Crowther
$organization

I was wondering if it was possible to establish a way for my representatives to send email confirmations from Tessitura after completing a phone order and/or send email confirmations for complimentary ticket orders.

Thanks,

Barbara

Box Office Coordinator

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  • Former Member
    Former Member $organization

    Thank you for your help, Kevin!

     

     

    Bryan Corlis | Director of Customer Service and Sales

    Starlight Theatre
    (:: (816) 997.1117
    8:: bryan.corlis@kcstarlight.com  
    *:: 4600 Starlight Rd | Kansas City, MO, US | 64132

     

     

     

    From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Tuesday, November 13, 2012 3:52 PM
    To: Bryan Corlis
    Subject: RE: [Tessitura Customer Service Forum] Email Confirmations for Phone orders and Comps

     

    Hi Bryan,

     

    We have updated the documentation on email acknowledgments and you can find it here: http://www.tessituranetwork.com/network/Learning/Documentation/Web%20API/API%20Deplyoment%20and%20Upgrade%20Guide.aspx

    The overall document is about installing and configuring the API, but it includes a section about setting up emails.

     

    Kevin Sheehan

    Senior Technical Writer & Consultant

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     



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  • $organization in reply to Former Member

    Bryan-

     

    I know this is from awhile ago, but did you end up setting this up? I am looking into automatically being able to send an order confirmation for all phone/in person orders. Let me know if you put this into place and if you wouldn't mind sharing your notes!

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