Hello - I was wondering if anyone has some advice on pulling a list of groups who have reserved their seats in an order, but not paid for them. I tried various combinations (i.e. <> $0, =< $0, => $0, etc) in Ticket History Amount and added a Ticket History Season and MOS Group Sales to the order. Nothing is pulling the correct list Any help is appreciated. Thanks!
Thank you, Michael and Dani, for the answers.
Michael, pulling the single sale order listing report and saving to a list was exactly what I was looking for as I wanted to suppress from an extraction.
Nicole Wetzell
Director of Sales
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From: Tessitura Group Sales Forum [mailto:forums-groupsales@tessituranetwork.com] On Behalf Of Michael Wilcox Sent: Monday, July 25, 2016 2:38 PM To: Nicole Wetzell Subject: Re: [Tessitura Group Sales Forum] Pulling a list of unpaid groups
Hi Nicole,
There are a few options for you. You can use the Order Search screen (in a ticket order, or in Season Manager) to find these orders based on Paid/Unpaid status and save the results to a list with the List button. Or you could run the Single Sale Order Listing report limited to unpaid orders only, and save those results to a list.
http://www.tessituranetwork.com/Help_System_v125/Content/Ticket_Order_Processing/Order%20Search.htm
http://www.tessituranetwork.com/Help_System_v125/Content/Reports/Single%20Sale%20Order%20Listing.htm
http://www.tessituranetwork.com/Help_System_v125/Content/Reporting%20Overview/Output.htm (Save As List section)
-Michael Wilcox, Tessitura Network
From: Nicole Wetzell <bounce-nicolewetzell3052@tessituranetwork.com> Sent: 7/25/2016 2:35:41 PM
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