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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Contribution button in QuickSale

    119 views
    6 replies
    Latest over 9 years ago
    by Adria Gunter
  • Discussion

    Ticketed, Paid seat - Payment Unpaid

    97 views
    2 replies
    Latest over 9 years ago
    by Todd Lantry (he/him)
  • Discussion

    Zip codes from Map-It on T-STATS

    61 views
    2 replies
    Latest over 9 years ago
    by John Trimble
  • Discussion

    Employee/Employer Output

    69 views
    4 replies
    Latest over 9 years ago
    by Kim Lee
  • Discussion

    Order Import Error

    56 views
    3 replies
    Latest over 9 years ago
    by Martin Keen (Past Member)
  • Discussion

    Pricing Rules/Mode of Sale Association

    156 views
    1 reply
    Latest over 9 years ago
    by Former Member
  • Discussion

    Sorting dates in an acknowledgment

    13 views
    2 replies
    Latest over 9 years ago
    by Tom Brown (Past Member)
  • Discussion

    Messaging Rules Visibility on Orders Window

    75 views
    4 replies
    Latest over 9 years ago
    by Ryan Creps (Past Staff Member)
  • Discussion

    How to reduce admission price at a certain time of day

    20 views
    6 replies
    Latest over 9 years ago
    by Barbara Pinney
  • Discussion

    Package Not Showing Up Online

    140 views
    4 replies
    Latest over 9 years ago
    by Kathleen Smith
  • Discussion

    Ticket Pack Offer for the Holidays

    14 views
    1 reply
    Latest over 9 years ago
    by David Anderson
  • Discussion

    Attendance by Performance, and Customer 0

    18 views
    0 replies
    Started over 9 years ago
    by Kathleen Smith
  • Discussion

    Making the Prefix a Mandatory Field

    37 views
    1 reply
    Latest over 9 years ago
    by Jennifer Dulik
  • Discussion

    Last Performance Amount Paid

    64 views
    20 replies
    Latest over 9 years ago
    by Travis Armbuster
  • Discussion

    Price Layers, Price Templates and Ghost Rows

    73 views
    2 replies
    Latest over 9 years ago
    by Logan Heinsch
  • Discussion

    Sales - Merchandise

    394 views
    7 replies
    Latest over 9 years ago
    by Shelley Espinoza
  • Discussion

    Un-Donating a Ticket

    5 views
    0 replies
    Started over 9 years ago
    by Katie Springer
  • Discussion

    Season tickets: Cards vs. Ticket stock

    16 views
    0 replies
    Started over 9 years ago
    by Kimberly Darlington
  • Discussion

    Pricing Rules Question: 4 tickets for $100

    38 views
    7 replies
    Latest over 9 years ago
    by Justin Belcher
  • Discussion

    Staff Constituency Code for ticket discounts

    107 views
    8 replies
    Latest over 9 years ago
    by Grant Offermann
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