So confused about why this button isn't working. So I have to set up an event for Development. They want the buttons to have one button with a price for non-members and one button that is comp for current members attending the event. They want the priced item to be available to move into a membership later if the patron wants to have a membership. So I created a Contribution button tied to the fund for the membership with the $20 pricetype. The other button, the COMP one couldn't be a contribution because apparently all contributions must have a price-logical. So that one is a performance button that has the same GL as the button with the price on it. The performance button that is a COMP is showing up fine in QuickSale. The $20 Contribution button has a membership Popup that has a dimmed OK button so I can't add it to the cart.
There is no membership set up for this level yet. What do I need to do to be able to add this to the cart?
Thanks in advance
Hi Adria, I'm not an expert on memberships and contributions, but I'm pretty sure there has to be a Level defined in the Membership Organization that matches up with the contribution amount, even if it doesn't have any benefits. Justin B.From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>Sent: 10/20/2016 7:03:49 PMI did add a patron ID. It's not the Contribution button that's dim. It's after I've clicked on the Contribution button. The Membership Options box pops up. There's an OK button and a Cancel button. I'm guessing that if I could click the OK button, I could then add it to the cart. But the OK button is dim. I can only cancel. Thanks though.On Thu, Oct 20, 2016 at 2:49 PM, David Anderson <bounce-davidanderson8283@tessituranetwork.com> wrote: As far as I can remember, you need an account attached to the order for a membership. Add an account and it won’t be dimmed David Anderson | Director of Marketing Kansas City Ballet | Todd Bolender Center for Dance & Creativity 500 W. Pershing Road, Kansas City, MO 64108 d: 816.216.5587 | o: 816.931.2232 x1323 | f: 816.931.1172 Buy tickets now at kcballet.org From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jenny Graf Carvo Sent: Thursday, October 20, 2016 1:27 PM To: David Anderson <danderson@kcballet.org> Subject: Re: [Tessitura Ticketing Forum] Contribution button in QuickSale We don't use Quick Sale so I may be way off but I have one thought. Maybe the contribution fund isn't available for ticketing? You can check under Campaigns / References / Funds and there is a box that says Use In Ticketing. Maybe that will help. Jenny From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com> Sent: 10/20/2016 1:56:12 PM So confused about why this button isn't working. So I have to set up an event for Development. They want the buttons to have one button with a price for non-members and one button that is comp for current members attending the event. They want the priced item to be available to move into a membership later if the patron wants to have a membership. So I created a Contribution button tied to the fund for the membership with the $20 pricetype. The other button, the COMP one couldn't be a contribution because apparently all contributions must have a price-logical. So that one is a performance button that has the same GL as the button with the price on it. The performance button that is a COMP is showing up fine in QuickSale. The $20 Contribution button has a membership Popup that has a dimmed OK button so I can't add it to the cart. There is no membership set up for this level yet. What do I need to do to be able to add this to the cart? Thanks in advance This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! --View this message online at http://www.tessituranetwork.com/Community/forums/p/16955/51125.aspx#51125 or reply to this message Adria Gunter | Subscriptions and Groups Manager STUDIO THEATRE 1501 14TH ST NW WASHINGTON DC 20005 T 202-232-7267, ext. (365) F 202-588-5262 www.studiotheatre.org Subscriptions are online! Reserve your group of 10+ today and enjoy a discount! 2016-2017 SEASON MAIN SERIES CLOUD 9 |STRAIGHT WHITE MEN | THE HARD PROBLEM | THREE SISTERS | THE FATHER2016-2017 SEASON STUDIO X MOTHERSTRUCK! | I WANNA FUCKING TEAR YOU APART| NO SISTERS | WIG OUT! --View this message online at http://www.tessituranetwork.com/Community/forums/p/16955/51128.aspx#51128 or reply to this message Adria Gunter | Subscriptions and Groups Manager STUDIO THEATRE 1501 14TH ST NW WASHINGTON DC 20005 T 202-232-7267, ext. (365) F 202-588-5262 www.studiotheatre.org Subscriptions are online! Reserve your group of 10+ today and enjoy a discount! 2016-2017 SEASON MAIN SERIES CLOUD 9 |STRAIGHT WHITE MEN | THE HARD PROBLEM | THREE SISTERS | THE FATHER2016-2017 SEASON STUDIO X MOTHERSTRUCK! | I WANNA FUCKING TEAR YOU APART| NO SISTERS | WIG OUT!
Hi Adria,
I'm not an expert on memberships and contributions, but I'm pretty sure there has to be a Level defined in the Membership Organization that matches up with the contribution amount, even if it doesn't have any benefits.
Justin B.
From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>Sent: 10/20/2016 7:03:49 PM
As far as I can remember, you need an account attached to the order for a membership. Add an account and it won’t be dimmed David Anderson | Director of Marketing Kansas City Ballet | Todd Bolender Center for Dance & Creativity 500 W. Pershing Road, Kansas City, MO 64108 d: 816.216.5587 | o: 816.931.2232 x1323 | f: 816.931.1172 Buy tickets now at kcballet.org From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jenny Graf Carvo Sent: Thursday, October 20, 2016 1:27 PM To: David Anderson <danderson@kcballet.org> Subject: Re: [Tessitura Ticketing Forum] Contribution button in QuickSale We don't use Quick Sale so I may be way off but I have one thought. Maybe the contribution fund isn't available for ticketing? You can check under Campaigns / References / Funds and there is a box that says Use In Ticketing. Maybe that will help. Jenny From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com> Sent: 10/20/2016 1:56:12 PM So confused about why this button isn't working. So I have to set up an event for Development. They want the buttons to have one button with a price for non-members and one button that is comp for current members attending the event. They want the priced item to be available to move into a membership later if the patron wants to have a membership. So I created a Contribution button tied to the fund for the membership with the $20 pricetype. The other button, the COMP one couldn't be a contribution because apparently all contributions must have a price-logical. So that one is a performance button that has the same GL as the button with the price on it. The performance button that is a COMP is showing up fine in QuickSale. The $20 Contribution button has a membership Popup that has a dimmed OK button so I can't add it to the cart. There is no membership set up for this level yet. What do I need to do to be able to add this to the cart? Thanks in advance This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! --View this message online at http://www.tessituranetwork.com/Community/forums/p/16955/51125.aspx#51125 or reply to this message Adria Gunter | Subscriptions and Groups Manager STUDIO THEATRE 1501 14TH ST NW WASHINGTON DC 20005 T 202-232-7267, ext. (365) F 202-588-5262 www.studiotheatre.org Subscriptions are online! Reserve your group of 10+ today and enjoy a discount! 2016-2017 SEASON MAIN SERIES CLOUD 9 |STRAIGHT WHITE MEN | THE HARD PROBLEM | THREE SISTERS | THE FATHER2016-2017 SEASON STUDIO X MOTHERSTRUCK! | I WANNA FUCKING TEAR YOU APART| NO SISTERS | WIG OUT!
As far as I can remember, you need an account attached to the order for a membership. Add an account and it won’t be dimmed
David Anderson | Director of Marketing
Kansas City Ballet | Todd Bolender Center for Dance & Creativity
500 W. Pershing Road, Kansas City, MO 64108
d: 816.216.5587 | o: 816.931.2232 x1323 | f: 816.931.1172
Buy tickets now at kcballet.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jenny Graf Carvo Sent: Thursday, October 20, 2016 1:27 PM To: David Anderson <danderson@kcballet.org> Subject: Re: [Tessitura Ticketing Forum] Contribution button in QuickSale
We don't use Quick Sale so I may be way off but I have one thought. Maybe the contribution fund isn't available for ticketing? You can check under Campaigns / References / Funds and there is a box that says Use In Ticketing. Maybe that will help.
Jenny
From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com> Sent: 10/20/2016 1:56:12 PM
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Adria Gunter | Subscriptions and Groups Manager
STUDIO THEATRE
1501 14TH ST NW
WASHINGTON DC 20005
T 202-232-7267, ext. (365)
F 202-588-5262
www.studiotheatre.org
Subscriptions are online! Reserve your group of 10+ today and enjoy a discount!
2016-2017 SEASON MAIN SERIES CLOUD 9 |STRAIGHT WHITE MEN | THE HARD PROBLEM | THREE SISTERS | THE FATHER
2016-2017 SEASON STUDIO X MOTHERSTRUCK! | I WANNA FUCKING TEAR YOU APART| NO SISTERS | WIG OUT!