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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Crowd handler vs Queue-it

    41 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    pulling a list with multiple cities and criteria

    30 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Youth prices on TNEW

    63 views
    1 reply
    Latest over 2 years ago
    by Amber Gale
  • Discussion

    Price Types Completely Missing from Orders screens (both Order Details & QuickSale)!

    108 views
    8 replies
    Latest over 2 years ago
    by Chelsea Marti
  • Discussion

    Kids Tickets funded program

    20 views
    0 replies
    Started over 2 years ago
    by Tina Immink
  • Discussion

    Tracking Accessibility Requests

    184 views
    6 replies
    Latest over 2 years ago
    by Michael Flaherty-Wilcox
  • Discussion

    Extra Charge for Allocations

    49 views
    3 replies
    Latest over 2 years ago
    by Annabel Robson
  • Discussion

    Recipient management for box seat holders?

    18 views
    0 replies
    Started over 2 years ago
    by Doug Grove
  • Discussion

    Linking Subscription Packages and Parking Packages

    66 views
    2 replies
    Latest over 2 years ago
    by Joel Ambrose
  • Discussion

    Gift Aid and Annual Passes

    35 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Mobile ticket delayed delivery for packages in v16

    113 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Cancellation and refunds

    62 views
    1 reply
    Latest over 2 years ago
    by Diana Burnell
  • Discussion

    Raffles via TNEW

    38 views
    1 reply
    Latest over 2 years ago
    by Heath Wilder
  • Discussion

    Custom Utility to change all of one hold code to another on a performance?

    24 views
    0 replies
    Started over 2 years ago
    by Ian McDonnell
  • Discussion

    Parking Pre-Sales

    42 views
    0 replies
    Started over 2 years ago
    by Kelsey Wehde
  • Discussion

    Going Green on Tickets

    74 views
    2 replies
    Latest over 2 years ago
    by Chelsea Marti
  • Discussion

    Buying a BOCA printer

    56 views
    1 reply
    Latest over 2 years ago
    by Justin Belcher
  • Discussion

    Null-printing only one Production Season's worth of tickets

    94 views
    9 replies
    Latest over 2 years ago
    by Nathanael Pearson
  • Discussion

    Solutions for Selling Tickets without a Venue

    78 views
    3 replies
    Latest over 2 years ago
    by April Angilletta
  • Discussion

    Mobile Ticket Troubleshooting for Upcoming Events Page

    49 views
    1 reply
    Latest over 2 years ago
    by Nathan Stone
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