We are currently looking at ways of reducing our carbon footprint with tickets and I was wondering if any of you use more of a receipt style printer rather than full on thermal tickets? We currently have a desktop Lemur and we aren't ready to remove paper tickets completely, so want something that is reliable, less costly, greener and that might make using paper tickets less attractive to those customers who "just like to have it printed". If any of you have any recommendations for printers I would be really interested to hear them, or more generally, advice about moving in this direction. Thank you.
Hi Lianna - following as this is a goal we have as well. We'd like to reduce the number of tickets a person receives, particularly onsite at the museum. I've suggested a single ticket per order per person by somehow using a composite barcode, without the need for a package, on the ideas board here https://community.tessituranetwork.com/ideas/i/ideas/composite-ticket-for-non-package-orders if you'd like to vote! Having promoted my own idea now! - I have heard of an org that recently started using receipt printers instead of BOCAs so I believe it is possible.
Hi,
Here at NBMAA we have a Lemur-C, but it only prints receipts. We didn't want to spend the money on the ticket printer since we never printed actual tickets before, so why start now.
We are trying to limit pre-purchasing of tickets in person (we don't do it at all for GA), but for the patron who ABSOLUTELY HAS TO (you know the ones I mean), we do not print a ticket for them. Instead, we tell them that their name has been added to a list for that event. Then about an hour before the event we will print an "Attendance by Performance" report, physically check the names off of people who either pre-purchased or otherwise somehow did not bring their barcoded ticket. We then go back in and manually attend all of the checked off patrons.
To deter in-person pre-purchase even further for some of our events we do a cheaper online pre-purchase price. So for example for First Fridays (our once a month Friday night concert), our online pre-sale prices are $8 and $16 for members and non-members respectively. For anything in person (pre-purchase or night of) it jumps to $10 and $20.