Forums
Forums
Ticketing & Customer Service
  • Discussions
  • Resources
  • Mentions
  • Tags
  • Search the Community
  • More
  • Cancel
  • New
Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

  • Tags
  • RSS
  • More
  • Cancel
  • Discussion

    New Robocall legislation

    84 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Constituency-Based Ranking - What am I Missing Here??

    93 views
    3 replies
    Latest over 2 years ago
    by Neil Cole
  • Discussion

    On Account Credit Expiry

    70 views
    4 replies
    Latest over 2 years ago
    by John A. Moskal II
  • Discussion

    Back-dating attendance?

    110 views
    4 replies
    Latest over 2 years ago
    by Michelle Russell
  • Discussion

    Delayed PAH Delivery Language

    72 views
    7 replies
    Latest over 2 years ago
    by Heath Wilder
  • Discussion

    Null Printing on Mac Computer

    51 views
    1 reply
    Latest over 2 years ago
    by Heath Wilder
  • Discussion

    Filling up venues when people don't show up

    198 views
    4 replies
    Latest over 2 years ago
    by Dani Meister
  • Discussion

    Sharing relevant promo code/discount information with front line staff

    91 views
    4 replies
    Latest over 2 years ago
    by John A. Moskal II
  • Discussion

    VeriFone EMV Reader Donations Prompt

    26 views
    1 reply
    Latest over 2 years ago
    by Ashleigh Arrington
  • Discussion

    House Seats and secure payment/PCI compliance

    135 views
    3 replies
    Latest over 2 years ago
    by Ryan Mauldin
  • Discussion

    Adding an extra new unseated package to a Rollover Order

    54 views
    1 reply
    Latest over 2 years ago
    by Anastassia Lavrinenko
  • Discussion

    Two Pricing Rules under One Source Code

    83 views
    2 replies
    Latest over 2 years ago
    by Mollie Wilfert (Past Member)
  • Discussion

    Programme sales

    51 views
    2 replies
    Latest over 2 years ago
    by Heath Wilder
  • Discussion

    Payments over the phone and PCI Compliance

    96 views
    2 replies
    Latest over 2 years ago
    by Colin Byrne
  • Discussion

    Organizations with Rental Events - Settlement Workbooks

    39 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Creating Patron Escalation plans--when do you decide to refuse service?

    95 views
    2 replies
    Latest over 2 years ago
    by Luke Henry
  • Discussion

    Customer Service Metrics Tracking

    52 views
    3 replies
    Latest over 2 years ago
    by Angelica Cienega
  • Discussion

    Retroactively adding performance tickets to constituent records

    57 views
    1 reply
    Latest over 2 years ago
    by Kevin Sheehan
  • Discussion

    Two workstations connected to one BOCA printer

    71 views
    5 replies
    Latest over 2 years ago
    by Jeanne DeVore
  • Discussion

    Seat Volume Pricing Rule

    274 views
    13 replies
    Latest over 2 years ago
    by Neda Asgharzadeh
<>