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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    No Availability in Product Catalog selection?

    56 views
    2 replies
    Latest over 2 years ago
    by Michelle Russell
  • Discussion

    Discounting Gift Vouchers

    38 views
    4 replies
    Latest over 2 years ago
    by Neda Asgharzadeh
  • Discussion

    Four Pack Using Pricing Rules

    53 views
    2 replies
    Latest over 2 years ago
    by Laura Castle
  • Discussion

    Importing Ticketmaster scan data?

    46 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    v16 Access Control: Is there a Way to Alert Associates to Specific Ticket Types?

    37 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Library Tickets for Museum

    20 views
    0 replies
    Started over 2 years ago
    by Samantha Wilson
  • Discussion

    Seat limit of SYOS vs. Best Available online

    62 views
    1 reply
    Latest over 2 years ago
    by Codashti McAllister
  • Discussion

    "Print Unprinted" Tickets Not Available in Print Order Window

    49 views
    3 replies
    Latest over 2 years ago
    by Kevin Sheehan
  • Discussion

    Capping Online Fees During Priority Booking Periods

    29 views
    1 reply
    Latest over 2 years ago
    by Diana Burnell
  • Discussion

    Welcome Script for Guest Services when Interacting with Visitor

    52 views
    2 replies
    Latest over 2 years ago
    by Elizabeth Darling
  • Discussion

    Can a Patron change their own email by logging into TNEW

    52 views
    2 replies
    Latest over 2 years ago
    by Christina DeYoung
  • Discussion

    Importing Ticketmaster scan data?

    40 views
    0 replies
    Started over 2 years ago
    by Lesley Chaney
  • Discussion

    Setting up modes of sale-what works for you?

    108 views
    6 replies
    Latest over 2 years ago
    by Chelsea Marti
  • Discussion

    Ticket Orders: Payments and Payment Plans

    60 views
    1 reply
    Latest over 2 years ago
    by Codashti McAllister
  • Discussion

    Mobile Ticket Wallets

    88 views
    1 reply
    Latest over 2 years ago
    by Codashti McAllister
  • Discussion

    promo code/pricing rule not working after items are added to the cart

    365 views
    6 replies
    Latest over 2 years ago
    by Sharon Choondassery
  • Discussion

    Volunteer Management Software

    118 views
    7 replies
    Latest over 2 years ago
    by Chris Jensen
  • Discussion

    How do I set up "ZoneShort" in Sales Layout SetUp?

    51 views
    4 replies
    Latest over 2 years ago
    by Chelsea Marti
  • Discussion

    Add on sales for Programmes, Merch, Ice Creams & Drinks

    144 views
    5 replies
    Latest over 2 years ago
    by Annabel Robson
  • Discussion

    Re-emailing Print at Home Tickets?

    112 views
    3 replies
    Latest over 2 years ago
    by Allison Fuhrman
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