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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Applying seat type changes to a single zone map

    63 views
    1 reply
    Latest over 2 years ago
    by Margaret Lehtinen
  • Discussion

    Composite Ticket Issues

    72 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Service pack upgrade checklist?

    69 views
    2 replies
    Latest over 2 years ago
    by Amber Sanders
  • Discussion

    Buy X performance, get Y performance free

    72 views
    3 replies
    Latest over 2 years ago
    by David Langdon
  • Discussion

    Logitix Setup

    53 views
    2 replies
    Latest over 2 years ago
    by Laura Chalmers
  • Discussion

    Package Reporting Help!

    58 views
    1 reply
    Latest over 2 years ago
    by Laura Chalmers
  • Discussion

    Pay What You Wish and ADA seating

    47 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Front of House Quick Start Sheets for N-Scan

    355 views
    16 replies
    Latest over 2 years ago
    by Samantha Wilson
  • Discussion

    Have you written a great proposal to convince management to send you to the Conference? Are you willing to share?

    269 views
    11 replies
    Latest over 2 years ago
    by Jess Schuknecht
  • Discussion

    Subs Prices Showing on Single Tickets Pages because of MOS Shift

    36 views
    2 replies
    Latest over 2 years ago
    by Jess Schuknecht
  • Discussion

    Message for Email Ticket Delivery

    66 views
    1 reply
    Latest over 2 years ago
    by Iliana Gutierrez
  • Discussion

    Order Survey question - suppress after collecting response?

    50 views
    1 reply
    Latest over 2 years ago
    by Kelsey Mulholland
  • Discussion

    Pay What You Wish

    87 views
    1 reply
    Latest over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Unlocking Ticket Price in TNEW

    91 views
    7 replies
    Latest over 2 years ago
    by John A. Moskal II
  • Discussion

    Discounts for Fees? Is it Possible?

    54 views
    3 replies
    Latest over 2 years ago
    by Christopher Cuhel
  • Discussion

    SUPER PACKAGES. HELP!

    110 views
    8 replies
    Latest over 2 years ago
    by Kevin Sheehan
  • Discussion

    2 for 1 Pricing Rule

    66 views
    6 replies
    Latest over 2 years ago
    by Samantha Wilson
  • Discussion

    Booking Protect on V16

    46 views
    1 reply
    Latest over 2 years ago
    by Caryl Jones
  • Discussion

    Donation Refund on Credit Card

    53 views
    1 reply
    Latest over 2 years ago
    by Amelia Webber
  • Discussion

    Family Packs/Ticket Bundles in Tessitura

    87 views
    5 replies
    Latest over 2 years ago
    by Alison Lambert
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