Hi,
We're just looking at if we can run a promo and discount gift certificates for example buy £50 worth for £45. Any ideas on how this could be possible in tessitura?
Thanks
Annabel
So funny! I literally just opened a support ticket asking this same question yesterday. Someone buys $100 gift card online, but they get a $125 gift card. We are on TNEW and am wondering if it works. Interested to see other responses.
We are on TNEW too, hopefully there is an answer!
We did this type of promotion before but for finance purposes we need to offset the cost out of our own budget. the idea of "no one gets a free lunch" kind of applies in this case. We ran the promo as anyone who purchases X amount between a set dates will get a Y amount gift card mailed to them separately. once the promotion was done we pulled a list of who qualified and paid for the Y gift card and mailed to them. what was nice about this is if you are doing this for the holidays but you want the gift certificate to go to future purchases you can say the gift certificate will be sent in January or something. at the time we were doing automatically emailed gift certificates which made it a bit easier to process on our end as well. I don't believe this was the answer you were looking for but hopefully it helps a bit.
Last time I asked Tessitura about this, the answer was no. Hoping it changes with v16 but in the meantime I put in a request on the Idea board.
https://community.tessituranetwork.com/ideas/i/ideas/discounting-gift-certificates