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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Seating only one performance in a package

    48 views
    0 replies
    Started over 6 years ago
    by Kari Swenson
  • Discussion

    Adding Stage Seats to a show that has tickets sold already

    291 views
    10 replies
    Latest over 6 years ago
    by Michelle Blau (Past Member)
  • Discussion

    TCPD Comprehensive Ticketing begins March 2

    35 views
    0 replies
    Started over 6 years ago
    by Liz Thompson
  • Discussion

    UMLAUTS - How to get them to print out on Boca Ticket Stock

    106 views
    3 replies
    Latest over 6 years ago
    by Liz Tjepkema
  • Discussion

    Restricting subscriber addons to only renewed subs - online

    159 views
    4 replies
    Latest over 6 years ago
    by Kari Swenson
  • Discussion

    subscription rollover challenges

    80 views
    1 reply
    Latest over 6 years ago
    by Michelle Herring
  • Discussion

    Just stopped printing!

    154 views
    5 replies
    Latest over 6 years ago
    by Tatiana Jofat
  • Discussion

    Customer Service Training Programs

    122 views
    2 replies
    Latest over 6 years ago
    by Amanda Sellers
  • Discussion

    Selling Facility Rentals as Perfs

    144 views
    3 replies
    Latest over 6 years ago
    by Jesse Dillman
  • Discussion

    Subscription Rollover Issue

    175 views
    2 replies
    Latest over 6 years ago
    by Jesse Dillman
  • Discussion

    RAMP and ticket segmentation

    47 views
    2 replies
    Latest over 6 years ago
    by Aisha Moss
  • Discussion

    bulk-building packages

    149 views
    2 replies
    Latest over 6 years ago
    by Michael Flaherty-Wilcox
  • Discussion

    Change a source code on a confirmed order

    124 views
    1 reply
    Latest over 6 years ago
    by Lauren Cartelli (Past Member)
  • Discussion

    Composite ticket design for package

    86 views
    0 replies
    Started over 6 years ago
    by Anne M Robichaux
  • Discussion

    Booking booths/boxes on a GA Plan

    122 views
    5 replies
    Latest over 6 years ago
    by Donald Graham
  • Discussion

    Boca with WiFi?

    83 views
    1 reply
    Latest over 6 years ago
    by Amber Gale
  • Discussion

    Stimare printers

    135 views
    3 replies
    Latest over 6 years ago
    by Scott Colby (Past Member)
  • Discussion

    Group Sales Online Pricing Rules

    136 views
    1 reply
    Latest over 6 years ago
    by Michele Keutsch
  • Discussion

    Facility issue

    89 views
    1 reply
    Latest over 6 years ago
    by Patrick Schley (Past Staff Member)
  • Discussion

    Custom forms for packages?

    135 views
    2 replies
    Latest over 6 years ago
    by Anne M Robichaux
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