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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Attendance for Special Access Area

    72 views
    5 replies
    Latest over 2 years ago
    by John A. Moskal II
  • Discussion

    Is it possible to delete an Order?

    89 views
    6 replies
    Latest over 2 years ago
    by Nancy Sheleheda
  • Discussion

    Pricing Rule discount for Package

    95 views
    7 replies
    Latest over 2 years ago
    by Carmen Granger
  • Discussion

    True Tickets Rollout

    56 views
    1 reply
    Latest over 2 years ago
    by Amanda Schuster
  • Discussion

    Print at Home vs Mobile App tickets

    122 views
    4 replies
    Latest over 2 years ago
    by Codashti McAllister
  • Discussion

    Editable price type in an existing event?

    94 views
    11 replies
    Latest over 2 years ago
    by Lesley Chaney
  • Discussion

    Pre-Sale via TNEW for multiple publicly hidden events

    36 views
    1 reply
    Latest over 2 years ago
    by Anastassia Lavrinenko
  • Discussion

    Requiring Zip Codes in Online Purchases

    149 views
    6 replies
    Latest over 2 years ago
    by Jess Levy
  • Discussion

    Delayed Delivery

    90 views
    2 replies
    Latest over 2 years ago
    by Codashti McAllister
  • Discussion

    Will Call Solutions - Checking Items

    50 views
    2 replies
    Latest over 2 years ago
    by Schneeb Covington
  • Discussion

    Ticket Design Date Mask Plus 5 Years

    90 views
    1 reply
    Latest over 2 years ago
    by Ryan Holyoak
  • Discussion

    Could you be a new leader for the Ticketing & Admissions Tessitura Community?

    39 views
    0 replies
    Started over 2 years ago
    by Gill Tasker (she/her)
  • Discussion

    Package using Entitlements customization

    31 views
    3 replies
    Latest over 2 years ago
    by Shelley Espinoza
  • Discussion

    Manually Inputting Attendance

    62 views
    0 replies
    Started over 2 years ago
    by Rachael Downs
  • Discussion

    Tricky Ticketing Design Question

    103 views
    5 replies
    Latest over 2 years ago
    by Gawain Lavers
  • Discussion

    Combined Box Office/Membership team policies for performing arts center

    22 views
    0 replies
    Started over 2 years ago
    by Jordan Edwards
  • Discussion

    A Few Ticketing Issues - Not Sure How to Fix Them

    206 views
    15 replies
    Latest over 2 years ago
    by Neda Asgharzadeh
  • Discussion

    Auto Refund - ie cancelling a performance

    90 views
    5 replies
    Latest over 2 years ago
    by Gawain Lavers
  • Discussion

    TNEW Calendar Hierarchy

    60 views
    2 replies
    Latest over 2 years ago
    by Samantha Wilson
  • Discussion

    Gift Certificates on TNEW

    61 views
    1 reply
    Latest over 2 years ago
    by Jacob Krismanick
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