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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Trouble scheduling hold code expiration

    135 views
    4 replies
    Latest over 4 years ago
    by Neil Cole
  • Discussion

    TNEW + SUBs issues: handling packages w/o rollover

    162 views
    6 replies
    Latest over 4 years ago
    by John A. Moskal II
  • Discussion

    Order Imports & Attaching an Attribute Question

    71 views
    5 replies
    Latest over 4 years ago
    by Regan Newton
  • Discussion

    Combining seated and GA

    77 views
    4 replies
    Latest over 4 years ago
    by Regina Klapper
  • Discussion

    Earliest Performance "Description" User-Defined Ticket Element

    32 views
    0 replies
    Started over 4 years ago
    by Dan Crowell
  • Discussion

    Can the date of a performance be altered or aliased on tnew page?

    89 views
    8 replies
    Latest over 4 years ago
    by Mark Peters
  • Discussion

    Facility Size

    124 views
    6 replies
    Latest over 4 years ago
    by Shelly Binkley (she/her)
  • Discussion

    Robocalls

    133 views
    6 replies
    Latest over 4 years ago
    by Akil Lyle
  • Discussion

    Facility fees & published prices

    47 views
    0 replies
    Started over 4 years ago
    by Tina Immink
  • Discussion

    Online Exchanges

    155 views
    2 replies
    Latest over 4 years ago
    by Amanda Abernathy
  • Discussion

    Rollover Panic

    185 views
    1 reply
    Latest over 4 years ago
    by Chris Jensen
  • Discussion

    Contactless Box Office Ticketing

    138 views
    0 replies
    Started over 4 years ago
    by Karen Ainey
  • Discussion

    Managing capacity caps when selling unseated audiences

    151 views
    3 replies
    Latest over 5 years ago
    by Neil Cole
  • Discussion

    Retrospective Social Distancing - How to approach when we go on sale at full capacity to then be told we need to ensure some form of social distancing on the performance date...

    80 views
    0 replies
    Started over 5 years ago
    by Loren Field
  • Discussion

    Chasing unpaid ticket orders

    121 views
    1 reply
    Latest over 5 years ago
    by Tal Hebdon
  • Discussion

    Pricing and Policies

    51 views
    0 replies
    Started over 5 years ago
    by Laura Kirk
  • Discussion

    setup Quicksale for multiple sites?

    58 views
    1 reply
    Latest over 5 years ago
    by Kevin Sheehan
  • Discussion

    Including subscriber seats as data field in Wordfly

    75 views
    1 reply
    Latest over 5 years ago
    by Nick Reilingh
  • Discussion

    Report with Order Category

    226 views
    14 replies
    Latest over 5 years ago
    by Lauren Cartelli (Past Member)
  • Discussion

    Request form for list/extratraction requests?

    60 views
    2 replies
    Latest over 5 years ago
    by Terry Stevens
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