Is there a way to have both assigned seating and GA in the same show and have it show properly online using TNEW? The way it is now, if you click on the area of the Web seat map that is supposed to be GA, you see a section map, not a seat map, for the entire theater, so patrons who click on that first will think that they can't select seats in the other areas. (In our state, we don't know at this time if we will be able to do assigned seating anyway, but we probably will by the time this show happens.)
It sounds like you might need to set up a two screen facility. Here's the link to that walks you through how to do that: www.tessituranetwork.com/.../Tessitura.htm
Thanks - it is set up that way but doesn't seem to be translating to the Website...
It may be that Tessitura has to set it up for you. Especially if it's a new map. There may be a cost involved since it's two screens.
OK, thank you.