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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    BOCA Printing Offsite

    130 views
    2 replies
    Latest over 4 years ago
    by Former Member
  • Discussion

    Using Tessitura Network Resources for Staff Training

    99 views
    2 replies
    Latest over 4 years ago
    by Maureen Cotellese (Past Member)
  • Discussion

    How to do bulk attendance for a performance?

    165 views
    3 replies
    Latest over 4 years ago
    by Sharon Choondassery
  • Discussion

    Keying in credit card numbers on Lane 3000 devices

    70 views
    3 replies
    Latest over 4 years ago
    by Gawain Lavers
  • Discussion

    Promo Code help

    83 views
    1 reply
    Latest over 4 years ago
    by Heath Wilder
  • Discussion

    Calculating Interest Weighting to consider Recipients

    99 views
    2 replies
    Latest over 4 years ago
    by Heath Wilder
  • Discussion

    Adding seats to existing facility

    279 views
    10 replies
    Latest over 4 years ago
    by Heather Fails
  • Discussion

    How to build a test performance

    93 views
    1 reply
    Latest over 4 years ago
    by Maery Simmons (Past Member)
  • Discussion

    Limited Members Ticket

    76 views
    1 reply
    Latest over 4 years ago
    by Former Member
  • Discussion

    Pricing Rule - Maximum Seat clarification

    112 views
    1 reply
    Latest over 4 years ago
    by Kevin Sheehan
  • Discussion

    Reporting on lower-priority/'stacked' hold codes

    43 views
    0 replies
    Started over 4 years ago
    by Evan Cartwright
  • Discussion

    Refund and/or Exchanges in TNEW?

    95 views
    2 replies
    Latest over 4 years ago
    by Former Member
  • Discussion

    Selling Wheelchair seat types to to non WC users on the day of the performance in TNEW

    136 views
    5 replies
    Latest over 4 years ago
    by Zoe Fitzpatrick
  • Discussion

    Patron Accessibility Requests & Tessitura Customizations

    128 views
    2 replies
    Latest over 4 years ago
    by Heather Williams
  • Discussion

    School refund policies for Christmas shows/pantos

    63 views
    2 replies
    Latest over 4 years ago
    by Kat Collins
  • Discussion

    Allocations or something else?

    63 views
    0 replies
    Started over 4 years ago
    by Sabina Spilkin
  • Discussion

    multiple nscan alert recipients?

    48 views
    0 replies
    Started over 4 years ago
    by Kathleen Smith
  • Discussion

    COVID Health and Safety Check Box

    272 views
    6 replies
    Latest over 4 years ago
    by Casey VanWormer
  • Discussion

    Scheduling Reports: Getting Data Labels to Appear in Excel

    46 views
    1 reply
    Latest over 4 years ago
    by Patrick Schley (Past Staff Member)
  • Discussion

    owner/initiator/recipient?

    368 views
    8 replies
    Latest over 4 years ago
    by Kevin Sheehan
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