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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Ticket Forwarding with Mobile Tickets (My Account or Email Delivery)

    205 views
    2 replies
    Latest over 4 years ago
    by Amber Gale
  • Discussion

    PDF tickets for groups bookers

    80 views
    0 replies
    Started over 4 years ago
    by Brian Woolton
  • Discussion

    Pay It Forward ticketing option

    76 views
    0 replies
    Started over 4 years ago
    by Ivelina Hoverdovska
  • Discussion

    Gift Certificates on Flex Headers

    99 views
    2 replies
    Latest over 4 years ago
    by Amber Gale
  • Discussion

    Vaccination requirements

    209 views
    5 replies
    Latest over 4 years ago
    by Logan Heinsch (Past Member)
  • Discussion

    taxes as fees, mail fees and order fees

    75 views
    0 replies
    Started over 4 years ago
    by Lou Ann Mendoza
  • Discussion

    Student Matinee- Vaccine requirements - Proof of card

    45 views
    0 replies
    Started over 4 years ago
    by Jessica Bonanno
  • Discussion

    On Account Funds - Credit Expiration?

    152 views
    2 replies
    Latest over 4 years ago
    by Kristi Heckel
  • Discussion

    Open Space Discussions: The new venue experience

    29 views
    0 replies
    Started over 4 years ago
    by Former Member
  • Discussion

    Tickets printing BLANK

    124 views
    3 replies
    Latest over 4 years ago
    by Renee Smiley
  • Discussion

    Windcave: J5 Errors on Refund by Reference

    38 views
    0 replies
    Started over 4 years ago
    by Gawain Lavers
  • Discussion

    on-site/in-person credit card processing

    58 views
    2 replies
    Latest over 4 years ago
    by Lee Ann Allison
  • Discussion

    Delayed Print at Home

    78 views
    0 replies
    Started over 4 years ago
    by Jess Levy
  • Discussion

    Automated Email Confirmation Reminder For Specific Venue

    259 views
    6 replies
    Latest over 4 years ago
    by Amber Gale
  • Discussion

    Packages and Rescheduled Performances?

    139 views
    2 replies
    Latest over 4 years ago
    by Milly Stubbs
  • Discussion

    Student Tickets limit quantity and delivery methods

    64 views
    0 replies
    Started over 4 years ago
    by Andrew Fogel
  • Discussion

    Bulk Updating Source Responses

    81 views
    4 replies
    Latest over 4 years ago
    by Akil Lyle
  • Discussion

    PCI Awareness/ Security Training

    88 views
    2 replies
    Latest over 4 years ago
    by Joe Petrowski
  • Discussion

    Pricing Rule - Ticket Design Elements

    41 views
    0 replies
    Started over 4 years ago
    by Brian Friedrick
  • Discussion

    Automated Seating?

    183 views
    3 replies
    Latest over 4 years ago
    by Former Member
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