Hey all,
We are replacing our seats in one of our theaters and just found out we now have the "opportunity" to add a partial row behind two sections. We already rolled and invoiced all of our subscribers for the upcoming season into the existing facility that does NOT have the additional seats. We hope to use the existing facility and just modify the map to include the extra seats.
Is this even possible?
If so, does it mess up the history of all performances where this map was used? If it is not possible, any suggestions on how we can make this change and not have to redo all our subscriptions?
BTW, we do have a generic row of standing room built into the facility that we will no longer be using because of this addition.
Any help is greatly appreciated.
Tina
Hi Tina,
You can add seats to a facility after it is already in use, and then you can only update performances in the upcoming season to reflect the changes. After you update the facility you need to run an update utility to apply the changes to the existing performances, and there is a season parameter on the utility that allows you to limit which performances are updated. For details click here.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Hi Kevin,
I am trying to add a seat to an existing facility. The row goes to seat 8 and we now need seat 9. The link in your response no longer exist from 9 yrs ago lol. Can you send me instructions on how this is done. I cannot seem to find it anywhere.
Also i was trying to change the Row description in another location from Row A to Row 0. Can you also assist me with where to update that.
I'm looking at this doc now because the hall is being reconfigured for 22-23. It should cover it. www.tessituranetwork.com/.../Facility_Manager.pdf
Page 63 it looks like.