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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Empty cart AND redirect in same URL?

    111 views
    2 replies
    Latest over 3 years ago
    by Amanda Ely
  • Discussion

    Scheduling time for PAH to be emailed

    80 views
    5 replies
    Latest over 3 years ago
    by Heath Wilder
  • Discussion

    Removing Package Price Zones in TNEW

    44 views
    0 replies
    Started over 3 years ago
    by Katy James
  • Discussion

    Print-at-Home and Screen Readers

    36 views
    0 replies
    Started over 3 years ago
    by Pip Atkins
  • Discussion

    Print-At-Home Ticket Emails Going to Spam

    253 views
    9 replies
    Latest over 3 years ago
    by Lee Ann Allison
  • Discussion

    Pay what you want, editable pricing, TNEW, and the SYOS?

    284 views
    6 replies
    Latest over 3 years ago
    by Anastassia Lavrinenko
  • Discussion

    Annual Pass/Season Ticket in museum/visitor attraction

    45 views
    0 replies
    Started over 3 years ago
    by Hannah Bishop
  • Discussion

    Group Sales Using Tessitura

    71 views
    0 replies
    Started over 3 years ago
    by Sheri Schrader
  • Discussion

    Exchange Mode(s) of Sale

    88 views
    4 replies
    Latest over 3 years ago
    by Katie Springer
  • Discussion

    TDF Process

    84 views
    2 replies
    Latest over 3 years ago
    by Svetlana Mikhalevskaya
  • Discussion

    Package Error: "There are no sections available for this event."

    47 views
    3 replies
    Latest over 3 years ago
    by Michelle Russell
  • Discussion

    QuickSale - Showing Tickets with hold codes

    93 views
    2 replies
    Latest over 3 years ago
    by Trevor Starkey
  • Discussion

    Pricing Rules + Promo Codes

    202 views
    2 replies
    Latest over 3 years ago
    by James Swindell
  • Discussion

    Consortium packages

    96 views
    7 replies
    Latest over 3 years ago
    by Erin Murillas
  • Discussion

    Source code disappearing

    48 views
    3 replies
    Latest over 3 years ago
    by Jo Bramley
  • Discussion

    Scheduling Contact Permission Output

    72 views
    2 replies
    Latest over 3 years ago
    by Thomas Chiu
  • Discussion

    YES or NO: Promoted Source Codes

    74 views
    3 replies
    Latest over 3 years ago
    by Jeremy Painter (Past Member)
  • Discussion

    High Volume Ticketing Assistance

    66 views
    1 reply
    Latest over 3 years ago
    by Amber Gale
  • Discussion

    Performance Not Associated With Promo Code Available

    108 views
    6 replies
    Latest over 3 years ago
    by John A. Moskal II
  • Discussion

    Available Tickets/Seats left

    89 views
    2 replies
    Latest over 3 years ago
    by Megan Trujillo
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