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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Taking a performance Off Sale For Real

    70 views
    5 replies
    Latest over 13 years ago
    by Kevin Sheehan
  • Discussion

    Subscription Coupon Offer

    40 views
    2 replies
    Latest over 13 years ago
    by Lucas Costello
  • Discussion

    Change Package Venues

    43 views
    2 replies
    Latest over 13 years ago
    by Former Member
  • Discussion

    SubscriptionRollover

    25 views
    2 replies
    Latest over 13 years ago
    by Amy Aldrich
  • Discussion

    Output Set Element Price Type Category

    91 views
    3 replies
    Latest over 13 years ago
    by Andrew Moreau (Past Member)
  • Discussion

    Limted choice package rollover to full season

    35 views
    3 replies
    Latest over 13 years ago
    by Boann Petersen
  • Discussion

    7 digit phone extensions

    5 views
    2 replies
    Latest over 13 years ago
    by Michele Keutsch
  • Discussion

    Restricting MOP on a presale

    96 views
    4 replies
    Latest over 13 years ago
    by Susan Crockett
  • Discussion

    Restricting shipping method for specific performance

    74 views
    7 replies
    Latest over 13 years ago
    by Christopher Cuhel
  • Discussion

    Group Tour Setup

    31 views
    2 replies
    Latest over 13 years ago
    by Lucie Spieler
  • Discussion

    Unable to do transaction in individual account

    30 views
    2 replies
    Latest over 13 years ago
    by Folashade Oyegbola
  • Discussion

    moving performances to a different title

    131 views
    5 replies
    Latest over 13 years ago
    by Mijala Tuladhar
  • Discussion

    Tax and Fee rules

    50 views
    0 replies
    Started over 13 years ago
    by Mary French
  • Discussion

    Disabling Price Zone for specific performances in FlexPack

    34 views
    3 replies
    Latest over 13 years ago
    by Mark Sackett (Past Member)
  • Discussion

    Ticket Design

    30 views
    1 reply
    Latest over 13 years ago
    by Beth Hawryluk
  • Discussion

    Create CSI Through Web Order Notes

    51 views
    1 reply
    Latest over 13 years ago
    by Zachary Kazarinoff
  • Discussion

    Order Import with Duplicate Customers

    28 views
    3 replies
    Latest over 13 years ago
    by Brian Graham
  • Discussion

    Hey, Dashboard Users! (TLCC 2013)

    3 views
    0 replies
    Started over 13 years ago
    by Bryan Evans
  • Discussion

    Flexible seating chart

    59 views
    2 replies
    Latest over 13 years ago
    by Kevin Sullivan
  • Discussion

    Ticket Returns Conundrum

    54 views
    4 replies
    Latest over 13 years ago
    by Frances O'Connell
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