Order Import with Duplicate Customers

By default, all data rows for the same constituent will go into a single order unless import_order_no has multiple values for the constituent.  To break the single order paradigm, you can add this number for real (if you are indeed coming from a third party system) or artificially (if you are just bulk creating orders).  If import_order_no is used, orders will be created for each unique constituent and import order no.

+Ryan Creps

+Tessitura Network

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian Graham
Sent: Tuesday, March 5, 2013 12:29 PM
To: Ryan Creps
Subject: [Tessitura Ticketing Forum] Order Import with Duplicate Customers

We're looking at running an order import and curious about what happens when a customer has more than one set of contiguous seats. Anyone know off-hand if we will end up with a new order for every row in our import file, or will the utility put all seats for a given customer in a single order? 

We'd prefer to end up with different orders in the case when we have more than one row for a given customer. Anyone know if that's the default behavior?

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