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Ticketing & Customer Service
  • Description A forum dedicated to ticketing and customer service related topics and Tessitura software. Includes group sales.
  • Threads 4817 Discussions

We encourage an open and supportive dialogue in this forum. If you have a question that you would like to be posted anonymously on this forum, please email our Community DEAI Advisory Committee  at CommunityDEAI@tessituranetwork.com. A committee member will post your question anonymously on your behalf.

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  • Discussion

    Purchased vs. Scanned Tickets - attended flag

    76 views
    4 replies
    Latest over 3 years ago
    by Moriah Lorusso
  • Discussion

    4 Wall Settlement

    30 views
    1 reply
    Latest over 3 years ago
    by J. Paul FitzGerald
  • Discussion

    Promo source list request form

    42 views
    1 reply
    Latest over 3 years ago
    by Michelle Russell
  • Discussion

    Tracking exhibition attendance vs. total museum attendance

    55 views
    2 replies
    Latest over 3 years ago
    by Anne M Robichaux
  • Discussion

    TNEW Production Season not showing all performances

    91 views
    1 reply
    Latest over 3 years ago
    by Amelia Webber
  • Discussion

    Multi Day Tickets

    66 views
    1 reply
    Latest over 3 years ago
    by Michelle Clabaugh
  • Discussion

    Do you know where this lives? (email confirmation text)

    188 views
    6 replies
    Latest over 3 years ago
    by Staci Stickovich
  • Discussion

    Consolidating/deprecating packages in Rollover

    40 views
    3 replies
    Latest over 3 years ago
    by Codashti McAllister
  • Discussion

    Windows 10 BOCA printer issues. Showing as 'other device' and not as a printer.

    116 views
    3 replies
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    TNEW displaying incorrect Delivery Method, errors at cart/receipt page, not sending PAHs

    60 views
    6 replies
    Latest over 3 years ago
    by Nathanael Pearson
  • Discussion

    Museum - Ticket amounts applied to Membership

    94 views
    4 replies
    Latest over 3 years ago
    by Samantha Wilson
  • Discussion

    An Idea for allowing multiple delivery methods in a single order

    33 views
    0 replies
    Started over 3 years ago
    by Gawain Lavers
  • Discussion

    Tessitura Merchant Services and mail order transactions.

    159 views
    0 replies
    Started over 3 years ago
    by Chris Jensen
  • Discussion

    Constituent Standards and Account Hygiene

    50 views
    1 reply
    Latest over 3 years ago
    by Chris Jensen
  • Discussion

    Notification of Tessitura forums functionality change

    35 views
    0 replies
    Started over 3 years ago
    by Todd Lantry (he/him)
  • Discussion

    Allow past performance to be scanned on NSCAN in future

    41 views
    1 reply
    Latest over 3 years ago
    by Neil Cole
  • Discussion

    Orders with Balance Due from "System Never Deletes" fees.

    27 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Can Vonage and Tessitura talk to each other?

    44 views
    1 reply
    Latest over 3 years ago
    by Gill Tasker (she/her)
  • Discussion

    Linking ticket purchase survey questions to interests radio button

    58 views
    1 reply
    Latest over 3 years ago
    by Yessenia Zaragoza
  • Discussion

    Is it possible to run seat cancellation for individual perfs that are part of a rollover package?

    82 views
    4 replies
    Latest over 3 years ago
    by Dean Yager
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